Load Control Coordinator

National Air Cargo Group Inc•Orlando, FL

About The Position

The Load Control Coordinator supports flight planning and day-of-operation execution, coordinating with Sales, Customer Service, Ground Operations, Mission Planning, ULD Control, Loadmasters, cargo handlers, and customers. The role helps ensure cargo loads are built and aircraft are loaded safely, efficiently, and in compliance with applicable regulatory and operational requirements. The position is based in Orlando, Florida, and reports to the Manager of Load Control. It has no supervisory responsibility. The coordinator evaluates cargo loadability and related handling needs, arranges ground support and special equipment, coordinates ULD movements, and supports correct cargo build-up. The role also prepares shoring and restraint diagrams, reviews Dangerous Goods documentation, coordinates Loadmaster scheduling for special-load flights, and completes advance weight-and-balance calculations. Employees are expected to support and promote the company's Safety Management System and report safety concerns or hazards without fear of reprisal.

Requirements

At least 5 years of experience in ramp operations or a similar air cargo handling role.
Prior aviation experience; experience with widebody or heavy jet aircraft operations is preferred.
Strong working knowledge of aircraft weight-and-balance principles and cargo placement procedures.
Proficiency with computers and ability to use weight-and-balance software systems.
Basic mathematics and technical writing skills.
Strong analytical thinking and sound decision-making skills.
Attention to detail and ability to interpret and apply regulatory guidance.
Fluency in spoken and written English.

Nice To Haves

Aviation experience involving widebody or heavy jet aircraft operations.

Responsibilities

Work with Sales and Customer Service to assess cargo loadability, including ground-handling requirements, ULDs, shoring, and restraint needs.
Coordinate with Ground Operations to ensure appropriate ground support equipment is available for flights.
Identify and arrange special equipment needed for non-standard or special cargo loads.
Coordinate with the NAC ULD Department to arrange timely ULD movement to and from vendors and customers.
Liaise with cargo handlers and customers to ensure cargo is built up in accordance with aircraft limitations and airline procedures.
Calculate and produce detailed shoring and restraint diagrams for non-standard loads.
Review Dangerous Goods documentation for compliance with applicable regulations.
Coordinate with the Chief Loadmaster to schedule a suitably experienced Loadmaster for special-load flights.
Prepare and complete accurate weight-and-balance calculations in advance of scheduled departures.
Perform additional duties assigned by leadership.
Support and promote the Safety Management System Safety Policy and Safety Objectives, and report safety concerns or hazards.