Load Coordinator

Steelcase Inc. • Litchfield Park, AZ

3d

About The Position

The Load Coordinator supports freight operations in a fast-paced distribution environment, coordinating inbound and outbound schedules to help ensure materials are shipped and received on time. The role manages multiple loads and changing priorities, communicates with carriers, drivers, warehouse teams, and leadership, and responds to transportation issues and operational disruptions. It also monitors dock activity, equipment utilization, and labor resources; reviews shipping documents and system transactions for accuracy; and analyzes operational metrics to identify bottlenecks and efficiency improvements. The scheduled shift is Monday through Friday, 5:30 AM to 2:00 PM.

Requirements

• High school diploma, GED, or equivalent experience.
• Experience coordinating transportation, shipping, warehouse, distribution, or logistics operations.
• Experience communicating with carriers, drivers, warehouse teams, and cross-functional partners.
• Experience managing multiple priorities in a fast-paced operational environment.
• Basic proficiency with Microsoft Excel, Outlook, and Teams.
• Experience working with warehouse management, transportation management, or ERP systems.
• Ability to work Monday through Friday, 5:30 AM to 2:00 PM.
• Ability to make decisions and resolve operational issues in a time-sensitive environment.

Nice To Haves

• Experience using Warehouse Management Systems (WMS), Transportation Management Systems (TMS), or ERP platforms.
• Knowledge of transportation operations, route planning, carrier management, and freight tracking.
• Experience reviewing bills of lading (BOLs), manifests, and shipping documentation.
• Understanding of receiving, shipping, cross-dock, and dock flow operations.
• Knowledge of freight classifications, trailer capacity, and load utilization principles.
• Experience analyzing transportation, labor, or operational performance metrics.
• Strong problem-solving skills and the ability to respond effectively to changing priorities and operational disruptions.
• Strong communication and relationship-building skills when working with carriers, drivers, and cross-functional teams.

Responsibilities

• Coordinate inbound and outbound freight schedules to support on-time shipment and receipt of materials.
• Manage multiple loads simultaneously and adjust priorities to meet changing operational demands.
• Communicate updates and resolve transportation issues with carriers, drivers, warehouse teams, and leadership.
• Monitor dock activity, equipment utilization, and labor resources to maintain efficient freight flow.
• Review bills of lading, manifests, shipping documents, and system transactions for load accuracy.
• Respond to freight delays, missed appointments, and operational disruptions by implementing contingency plans and minimizing service impacts.
• Analyze transportation and operational metrics to identify bottlenecks and opportunities to improve efficiency.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED