Faculty Load Quality Control Analyst

Liberty University

2d•$65,000 - $75,000•Hybrid

About The Position

The Faculty Load Quality Control Analyst works independently and exercises good judgment and discretion while providing high-level support to the Administrator of Faculty Compensation and Contracts and the Faculty Load team. The role performs quality control of faculty pay, completes special projects, and serves as a point of contact for faculty load and contract questions from other teams and departments. The analyst reviews faculty data and compensation processes, maintains academic records and tools, audits faculty loads and contracts, identifies error causes and trends, and recommends corrective actions and process improvements. The position collaborates with team members and ADS to improve faculty data accuracy, reporting, operational efficiency, and compensation processes. It also receives and resolves inquiries, routing or escalating issues as appropriate, and adheres to Liberty University policies while representing the University professionally. The position is full-time and hybrid. The work environment is typically climate-controlled, well lighted, and moderately noisy. Local and campus travel may be required, potentially using a personal or University vehicle. A valid Virginia driver’s license, an acceptable DMV record, and liability insurance are required when driving is necessary.

Requirements

Bachelor’s degree and three to five years of related experience in faculty compensation, academic administration, higher education operations, payroll auditing, data analysis, or a comparable field; alternatively, seven years of directly related experience may substitute for the degree.
Advanced Excel skills, including data validation, lookup functions, pivot tables, reporting, and analytical review.
Proficiency with Microsoft Office applications.
Ability to attain an understanding of the technical systems that support the Faculty Load and Records unit.
Ability to communicate effectively verbally and in writing.
Ability to understand, speak, and write English professionally and articulately.
Public communication skills to represent Liberty University professionally to business, government, and community customers and associates.
Strong organizational skills.
Computer and scheduling skills.
Ability to reason, analyze information and events, and apply judgment to solve routine and complex problems.
Ability to travel to local and campus locations.
Ability to meet the stated physical demands, including extended sitting, oral communication, occasional standing, walking and stair climbing, handling materials, reaching overhead, kneeling or stooping, and regularly lifting 10 pounds or less.
When driving is required, a valid Virginia driver’s license, an acceptable DMV record, and liability insurance are required.

Responsibilities

Analyze fixed-term and adjunct faculty data for discrepancies, trends, data-integrity issues, and process-improvement opportunities.
Coordinate with the Director of Graduate Assistants and Recruiters to ensure accurate and timely processing of graduate student assistant contracts.
Complete special projects related to faculty academic data as needed.
Audit and analyze faculty load, contract tracking, and compensation data each sub-term.
Analyze root causes and trends in faculty load and compensation errors and recommend corrective and preventive solutions.
Develop targeted retraining plans based on audit findings and analysis.
Support the Administrator of Faculty Compensation and Contracts in identifying, developing, implementing, and maintaining process improvements across faculty load and related academic operations.
Develop and use gap-analysis reports to identify operational improvements and support alignment with strategic goals.
Maintain the integrity of the Faculty Roster Electronic Database (FRED) through routine and non-routine updates and changes.
Collaborate with team members and ADS to improve the Work Effort Dashboard to comply with federal and internal standards.
Assist with projects to maintain, update, and develop faculty tools that support accurate and efficient faculty pay processes.
Collaborate with team members and ADS to evaluate, enhance, and develop tools that improve data accuracy, operational efficiency, and the effectiveness of faculty compensation processes.
Drive efficiency and optimization of academic processes in support of the University’s stated mission to Train Champions for Christ.
Receive and resolve inquiries about academic processes, escalating or routing matters to appropriate resources when necessary.
Adhere to Liberty University policies and represent the University in an exemplary manner.
Perform other duties as assigned.