LMS Administrator

Interstate Batteries • Dallas, TX

1d

About The Position

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self. At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!

Requirements

• Owns LMS management
• Partners with LMS vendors on day-to-day operations, including system design, set-up, and ongoing process/system updates
• Maintains and manages Interstate's LMS platform, including daily/weekly updates, evaluation, and testing
• Uploads and updates courseware, curricula, training assignments, and rules within the LMS
• Stays up-do-date on all industry and LMS updates and capabilities, including the integration of AI, mobile devices, and other technology
• Troubleshoots and resolves LMS questions and issues for internal and external customers, moving quickly to find efficient solutions to edge cases
• Builds and utilizes LMS reporting capabilities, including custom reports to support development initiatives
• Manages the user pool, including profiles and access privileges
• Coordinates class registrations and completions, maintaining an accurate view of scheduled sessions
• Integrates third-party vendor materials into the LMS
• Supports learners' use of the system, responding to issues with exceptional customer service
• Updates and maintains the learner FAQ
• Maintain a proactive win-win relationship with our LMS provider and other 3rd-party vendors. Initiate regular conference calls as appropriate to ensure clear communication.
• Create and improve upon our IBU processes. Thoroughly document & maintain all the processes so other team members can easily fill in during an absence.
• Manage the logistics (room reservations and setup, food, sign-in sheet, name tents, materials printing) for all live classes.
• Oversees administrative tasks and processes for the Learning and Development team including: Supporting L&D Partners and Manager with workshop preparation and setup
• Managing the permissions and use of the training rooms at the Support Center
• Ordering materials from internal and external vendors
• Working with the mailroom to print materials and refresh supplies
• Maintaining and keeping the training closet organized
• Working with accounting, Interstate admins, and outside vendors for cost allocation and accurate/on-time billing
• Communicating with the building and facilities team for needs outside the L&D team facilities
• Helping the Manager with special projects that arise

Responsibilities

• Owns LMS management, including: Partners with LMS vendors on day-to-day operations, including system design, set-up, and ongoing process/system updates
• Maintains and manages Interstate's LMS platform, including daily/weekly updates, evaluation, and testing
• Uploads and updates courseware, curricula, training assignments, and rules within the LMS
• Stays up-do-date on all industry and LMS updates and capabilities, including the integration of AI, mobile devices, and other technology
• Troubleshoots and resolves LMS questions and issues for internal and external customers, moving quickly to find efficient solutions to edge cases
• Builds and utilizes LMS reporting capabilities, including custom reports to support development initiatives
• Manages the user pool, including profiles and access privileges
• Coordinates class registrations and completions, maintaining an accurate view of scheduled sessions
• Integrates third-party vendor materials into the LMS
• Supports learners' use of the system, responding to issues with exceptional customer service
• Updates and maintains the learner FAQ
• Maintain a proactive win-win relationship with our LMS provider and other 3rd-party vendors. Initiate regular conference calls as appropriate to ensure clear communication.
• Create and improve upon our IBU processes. Thoroughly document & maintain all the processes so other team members can easily fill in during an absence.
• Manage the logistics (room reservations and setup, food, sign-in sheet, name tents, materials printing) for all live classes.
• Oversees administrative tasks and processes for the Learning and Development team including: Supporting L&D Partners and Manager with workshop preparation and setup
• Managing the permissions and use of the training rooms at the Support Center
• Ordering materials from internal and external vendors
• Working with the mailroom to print materials and refresh supplies
• Maintaining and keeping the training closet organized
• Working with accounting, Interstate admins, and outside vendors for cost allocation and accurate/on-time billing
• Communicating with the building and facilities team for needs outside the L&D team facilities
• Helping the Manager with special projects that arise

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed