Lived Experience Organisational Development Coordinator

JSS•Richmond, VA

About The Position

This newly developed role sits within Jesuit Social Services’ Learning and Practice Development Unit (LPDU) and provides leadership and guidance to further embed the organisation’s Lived Experience Framework. Building on lessons from integrating lived experience into the Mental Health and Wellbeing Connect program, the Coordinator will lead the design and implementation of lived experience practices across the organisation. This includes integrating lived experience into the workforce and developing mechanisms to elevate participant voice. The role works closely with organisational central services and program areas. The LPDU supports the embedding of Jesuit Social Services’ Our Way of Working framework across service delivery, develops and promotes best-practice interventions for disadvantaged young people, families and communities, and builds an organisational evidence base through internal evaluation, program documentation and quality processes. The organisation offers competitive remuneration based on experience, salary packaging, professional and career development, personal growth opportunities, a supportive relational environment, an induction and orientation program, ongoing role-related training and development, and an employee assistance program. Applicants must undergo an extensive screening process prior to appointment, as Jesuit Social Services is committed to child safety.

Requirements

Ability to draw on lived experience constructively to inform organisational learning, service improvement and systems change.
Skills in influencing organisational leaders and supporting changes to policies, practices and organisational culture.
Ability to identify systemic issues and opportunities for improvement through lived experience insights.
Applicants must undergo an extensive screening process prior to appointment.

Responsibilities

Lead the design and implementation of practices to further embed the Jesuit Social Services Lived Experience Framework across the organisation.
Support the integration of lived experience within the workforce.
Develop mechanisms to elevate participant voice across Jesuit Social Services.
Work closely with organisational central services and program areas.
Use lived experience insights to inform organisational learning, service improvement and systems change.
Identify systemic issues and opportunities for improvement through lived experience insights.
Influence organisational leaders and support changes to policies, practices and organisational culture.