Peer Navigator (Lived Obesity & Treatment Experience)
About The Position
Ilant Health is seeking a Peer Navigator to guide prospective bariatric surgery and obesity medicine patients through treatment options and the process of pursuing care. The navigator answers questions, provides educational information, and shares personal experience navigating obesity treatment. This educational and supportive role is not a sales or clinical position and does not provide medical advice. The role supports individuals exploring clinically supported strategies to improve their health. It includes proactive outreach and enrollment support, initial virtual meetings, ongoing education and support through video calls, phone, email, and text, documentation to support insurance approval for bariatric surgery, and facilitating support groups. Navigators use Ilant tools and standard operating procedures grounded in clinical evidence and best practices. Ilant Health is a value-based, technology-enabled healthcare provider focused on cardiometabolic obesity. It offers an integrated continuum of evidence-based care, including bariatric surgery, pharmacotherapy, and intensive behavioral therapy, supported by multidisciplinary care teams and a digital platform. The position is fully remote and collaborates with a distributed team.
Requirements
- Lived experience with obesity and treatment, including having undergone bariatric surgery or taken anti-obesity medication.
- Ability to share personal experience while balancing it with factual information and broader trends related to bariatric procedures.
- Comfort conducting video calls and communicating by phone, email, and text.
- Great communication skills.
- Supportive, empathetic, and non-judgmental disposition.
- Experience with computers and software such as Google Workspace and Slack.
Nice To Haves
- Experience with Athena EHR, Talkdesk, or Zendesk.
- Previous peer counseling or coaching experience.
- Licensure or credentials such as LSW, Nutritionist, RN, or Certified Coach.
Responsibilities
- Conduct outreach to individuals who may benefit from the program to support proactive enrollment.
- Conduct initial virtual meetings with individuals exploring weight-loss treatments such as bariatric surgery and obesity medicine.
- Use Ilant tools and standard operating procedures based on clinical evidence and best practices to help patients learn about the bariatric surgery journey.
- Provide ongoing patient support and education through video calls, phone, email, and text.
- Provide specialized documentation required to support insurance approval for bariatric surgery.
- Facilitate support groups.
Benefits
- Comprehensive medical, dental, and vision coverage.
- Two weeks of paid time off.
- One flexible floating holiday each year.
- Five paid sick days.
- Eleven paid company holidays each year.
- 401(k) retirement plan.
- Healthcare and Dependent Care FSA options.
- Fully remote work environment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
