23787 - National Lived Experience Lead
About The Position
The National Lived Experience Lead provides national leadership for lived experience across HMPPS, ensuring that the voices, experiences and expertise of people with lived experience inform policy, strategy, service design and operational delivery. The role leads national oversight of Engaging People on Probation (EPOP), supports implementation of the HMPPS Lived Experience Charter, and works with senior leaders to embed meaningful engagement and co-production across the organisation. The postholder provides strategic advice on lived experience, supports peer mentoring and other lived experience approaches, and helps build evidence of the impact on services, staff practice and organisational outcomes. The role is part of the Rehabilitation Strategy Team, which leads strategic work to improve rehabilitation outcomes and reduce reoffending across prisons and probation. The team works across policy, operational delivery and partnerships to shape national approaches that help people build positive, crime-free lives. It collaborates with HMPPS and MOJ colleagues, sector organisations and people with lived experience to develop programmes, policies and guidance that strengthen rehabilitation, improve services and promote effective resettlement. This is a permanent, full-time, nationally advertised role at SEO grade. The role is based at an agreed MoJ office location and may be performed under hybrid working arrangements where business needs allow. The post can only be worked in the UK.
Responsibilities
- Lead national oversight, development and implementation of Engaging People on Probation (EPOP), promoting consistent, high-quality lived experience practice across probation.
- Support implementation and ongoing development of the HMPPS Lived Experience Charter and its standards, guidance and governance arrangements.
- Lead or contribute to national programmes, projects and policy initiatives so lived experience is embedded from development through delivery and evaluation.
- Provide strategic oversight, support and advice on peer mentoring and lived experience-led approaches across HMPPS.
- Develop and maintain effective relationships with senior leaders, regional teams, partner organisations and people with lived experience to support collaboration and system improvement.
- Support national assurance activity, including oversight of engagement standards and the Engagement Maturity Model, to monitor progress and identify opportunities for improvement.
- Promote lived experience as a source of evidence by ensuring insight is captured, analysed and used in decision-making and service improvement.
- Support workforce development by embedding lived experience within [the description ends before specifying further detail].
Benefits
- Annual leave entitlement, calculated on a pro-rata basis where applicable.
- 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays.
- Choice of two Civil Service pension schemes.
- Flexible working arrangements, subject to business needs and completion of a satisfactory probationary period.
- Season ticket advance after two months’ service, for a quarterly or longer-period season ticket.
- Training and development opportunities, including equality and diversity, dealing with challenging behaviour, suicide prevention and anti-bullying programmes.
- Opportunities to access promotion programmes and training appropriate to individual posts.
- Security and diversity training and an individual induction programme.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
