About The Position

The Litigation Case Manager supports litigation attorneys and provides service to clients throughout the litigation process. The role uses the firm’s case management software to maintain and update case information, follows the firm’s standard operating procedures and guidelines, adheres to Connecticut Civil Procedure timelines, and follows direction from the attorney, supervisor, and team leader. The position is expected to demonstrate the firm’s core values: champion for others, innovation, and accountability. Responsibilities include managing litigation files and calendars; preparing materials for jury trials, mediations, and arbitrations; drafting litigation documents; tracking critical deadlines; and maintaining accurate case information. The role also involves communicating with clients and other parties, obtaining treatment and case documentation, providing updates, and delivering professional, timely client service throughout each case.

Requirements

  • College degree in legal studies, paralegal certification, or equivalent experience.
  • Proven knowledge, experience, and ability to provide paralegal support through all stages of a litigation case.
  • Thorough understanding of case management procedures and Connecticut civil procedures.
  • Excellent service skills.
  • Professional verbal and written communication skills.
  • Strong organizational and time-management skills to meet deadlines.
  • Math aptitude to review medical bills and complete settlement statements.
  • Attention to detail, with the ability to analyze facts and data and exercise good judgment.
  • Ability to learn, retain, and apply new information.
  • Proactive and productive in a fast-paced environment.
  • Ability to work independently and as a team contributor.
  • Ability to handle conflict professionally and respectfully.
  • Proficient typing skills and ability to use software programs, phone systems, the internet, Microsoft Office Suite, Outlook, and Adobe.

Nice To Haves

  • Notary Public.

Responsibilities

  • Manage a caseload of litigation cases.
  • Prepare files for jury trials, including exhibits and scheduling expert witnesses.
  • Prepare mediation and arbitration notebooks.
  • Update case information with current lien amounts and medical treatment, and prepare correspondence.
  • Maintain the litigation calendar, including scheduling depositions, short calendar, pre-trials, and trial dates.
  • Follow Connecticut civil procedures.
  • Draft summonses, discovery and inspection materials, notices to produce, deposition materials, and motions.
  • Ensure timely filing of complaints.
  • Monitor critical timelines, including statutes of limitations and notice deadlines.
  • Use the case management system for timely data entry, checklists, documentation, and interoffice communication.
  • Meet and speak with clients to gather information and respond to questions and concerns.
  • Follow standard operating procedures for client communication throughout the phases of a case.
  • Obtain treatment status, provide updates, and ensure necessary case documentation is received.
  • Follow required client-contact procedures to address client questions and concerns.
  • Use the firm’s “Secret Service” techniques to build relationships with clients and seek opportunities to deliver above-and-beyond client experiences.
  • Communicate professionally and promptly with clients, providers, courts, attorneys, and insurance carriers.
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