About The Position

The Litigation Case Manager supports litigation attorneys and provides high-quality service to clients. The role uses the firm’s case management software to maintain and update case information, follows the firm’s standard operating procedures and guidelines, and adheres to Connecticut civil procedure timelines. The position follows direction from the attorney, supervisor, and team leader and demonstrates the firm’s core values: championing others, innovation, and accountability. The role manages litigation cases and supports case preparation and administration, including preparing files for jury trials, mediation and arbitration notebooks, correspondence, pleadings, and discovery materials. It maintains the litigation calendar and tracks critical deadlines. The Litigation Case Manager also communicates with clients to gather information, answer questions, obtain treatment updates and documentation, and provide professional updates throughout each case. Professional communication with providers, courts, attorneys, and insurance carriers is also required.

Requirements

  • College degree in legal studies, paralegal certification, or equivalent experience.
  • Proven knowledge, experience, and ability to provide paralegal support through all stages of a litigation case.
  • Ability to read, write, and speak Spanish at a professional level to communicate successfully with clients.
  • Thorough understanding of case management procedures and Connecticut civil procedures.
  • Excellent service skills.
  • Professional verbal and written communication skills.
  • Strong organizational and time-management skills to meet deadlines.
  • Math aptitude to review medical bills and complete settlement statements.
  • Attention to detail and proven ability to analyze facts and data and exercise good judgment.
  • Ability to learn, retain, and apply new information.
  • Ability to be proactive and productive in a fast-paced environment.
  • Ability to work individually and as a team contributor.
  • Ability to handle conflict professionally and respectfully.
  • Proficient typing skills and ability to navigate software programs, a phone system, the internet, Microsoft Office Suite, Outlook, and Adobe.

Nice To Haves

  • Notary Public.

Responsibilities

  • Manage a caseload of litigation cases.
  • Prepare files for jury trials, including exhibits and scheduling expert witnesses.
  • Prepare mediation and arbitration notebooks.
  • Update case information with current lien amounts and medical treatment information, and prepare correspondence.
  • Maintain the litigation calendar, including scheduling depositions, short calendar matters, pre-trials, and trial dates.
  • Follow Connecticut civil procedures and track critical timelines, including statutes of limitations and notice deadlines.
  • Draft summonses, discovery and inspection materials, notices to produce, deposition materials, and motions.
  • Ensure timely filing of all complaints.
  • Use the case management system for timely data entry, checklists, documentation, and interoffice communication.
  • Meet and speak with clients to gather information and respond to questions and concerns.
  • Follow the firm’s standard operating procedures for client communication throughout the phases of a case.
  • Obtain treatment status, provide updates, and ensure necessary case documentation is received.
  • Follow required client-contact procedures and use relationship-building techniques to provide a high-quality client experience.
  • Communicate professionally and promptly with clients, providers, courts, attorneys, and insurance carriers.
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