About The Position

The Litigation Consultant handles high-end cases involving serious injuries, complex coverage scenarios, and legal inquiries or disputes. The role develops strategies to bring cases to satisfactory resolution and may perform other duties as assigned. The position also supports the organization's quality programs. The role requires five years of claims management experience, or an equivalent combination of education and experience, including in-depth knowledge of personal and commercial auto policies, coverage, principles, and laws. A bachelor's degree and relevant professional certification are preferred. State adjusting licenses must be obtained and maintained as required for the position.

Requirements

  • Five years of claims management experience, or an equivalent combination of education and experience.
  • In-depth knowledge of personal and commercial auto policies, coverage, principles, and laws.
  • Obtain and maintain state adjusting licenses as required for the position.
  • Familiarity with legal pleadings and discovery.
  • Excellent oral and written communication skills, including presentation skills.
  • Computer literacy, including Microsoft Office products.
  • Analytical and interpretive skills.
  • Strong organizational skills.
  • Excellent negotiation skills.
  • Ability to work in a team environment and meet or exceed Performance Competencies.
  • Ability to meet deadlines; clear and conceptual thinking; excellent judgment and discretion.
  • Ability to perform computer keyboarding and the hearing, vision, and talking functions required by the role.

Nice To Haves

  • Bachelor's degree from an accredited college or university.
  • Professional certification applicable to the line of business.

Responsibilities

  • Review and act on reports and forms, respond to inquiries, seek legal opinions and early resolution, and communicate resolutions to appropriate parties.
  • Handle high-end cases involving serious injuries and/or complex coverage scenarios.
  • Respond to decisions, agreements, and court orders; create action plans; determine whether examinations are needed; and obtain client authorization.
  • Identify cases for settlements or redemptions.
  • Gather and document additional information and coordinate with client designees.
  • Request legal services or private investigations; assign and coordinate work with local counsel; and monitor local counsel performance.
  • Respond to requests from plaintiff's counsel, unions, employees, or clients.
  • Identify issues and formulate defense strategies.
  • Establish or adjust accrued liability and approve administrative expenses.
  • Identify subrogation opportunities and manage the process.
  • Attend and participate in mediations, trials, arbitrations, or hearings as needed.
  • Work with partners to facilitate early return to work.
  • Support the organization's quality programs.
  • Perform other duties as assigned.

Benefits

  • Comprehensive benefits package including medical, dental, and vision insurance.
  • 401(k) and matching.
  • Paid time off (PTO).
  • Disability and life insurance.
  • Employee assistance program.
  • Flexible spending account or health savings account.
  • Additional voluntary benefits.
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