Litigation and Operations Specialist

Public Storage•Frisco, TX

2d•Onsite

About The Position

Public Storage is hiring a Litigation & Operations Legal Specialist to support its legal department across litigation, regulatory, and legal operations matters. The role is based at the company’s corporate offices in Frisco, Texas, and is part of an expanding team. The selected candidate will work with two existing Litigation & Operations Legal Specialists and other Legal Department members, who will provide training, mentoring, and support. The position covers litigation intake and management, law enforcement subpoenas, inquiries from field teams, regulatory and consumer-group inquiries, small claims, legislative tracking, bankruptcy matters, and assistance to outside counsel and internal legal staff. It also supports legal compliance guidance, matter-management systems, reporting, and process improvements in coordination with Legal, Field Operations, IT, and other business teams. The role is office-based five days per week, with the option to take up to three flexible remote days per month. Sponsorship for work authorization is not available; candidates must be authorized to work in the United States without restrictions or current or future sponsorship.

Requirements

Bachelor’s degree and an ABA-approved paralegal certificate or equivalent legal training.
At least 5 years of relevant experience.
Thorough working knowledge of and advanced aptitude in Excel, PowerPoint, Outlook, and Microsoft Word.
Experience with corporate legal databases such as CounselLink, CSC, ServiceNow or similar ticketing/matter-management systems, Westlaw, PACER, Docuware, and Yardi; ability to learn new applications and programs.
Excellent communication skills.
Detail-oriented and highly organized.
Self-starter with strong multitasking skills.
Ability to manage competing priorities in a fast-paced environment.
Enthusiasm for being part of a growing, collaborative legal team.
Must be authorized to work in the U.S. without restrictions or requiring sponsorship now or in the future.

Responsibilities

Intake, monitor, and track new litigation cases.
Manage the active litigation docket, including small claims and eviction matters.
Process service of process and assign litigation matters to in-house or outside counsel as appropriate.
Assist in compiling responses to discovery requests, subpoenas, government inquiries, and regulatory investigations.
Support internal investigations, including timeline development and data analysis.
Coordinate with IT and business units to collect electronically stored information (ESI) for discovery and regulatory matters.
Serve as an internal liaison among outside counsel, business units, and the legal team for fact collection, document production, and discovery coordination.
Provide legal compliance guidance to field operations and commercial real estate teams on matters including delinquent accounts, property management issues, and operations policies.
Assist with tracking legislative and regulatory developments affecting company operations.
Support responses to regulatory inquiries, customer escalations, and internal compliance questions.
Support intake, assignment, and tracking of legal matters across internal systems.
Maintain and update matter management systems, including opening matters, tracking status, managing budgets, and reporting on outcomes.
Respond to field inquiries relating to Legal matters and escalate internally as needed.
Assist with process improvements, reporting, and coordination across Legal, Field Operations, IT, and other business teams.