Litigation Specialist

Berkley•Harrisburg, PA

About The Position

The Litigation Specialist handles advanced-level, primarily litigated commercial third-party general liability losses in a paperless environment. The role requires prompt, courteous, and professional verbal and written communication. It may be based in the Scottsdale, Arizona office or performed remotely for a highly qualified candidate. The specialist manages claims from inception through closure, including coverage analysis, investigation, liability and damage evaluation, development and execution of action plans, negotiation, and resolution. The role also sets and monitors reserves, drafts complex coverage and other correspondence, directs outside vendors and counsel, prepares large-loss reports, and maintains compliant, accurate claim documentation. The specialist serves as a technical resource through mentoring and training, participates in cross-department projects and training events, and communicates with management and other departments as needed.

Requirements

At least 12 years of insurance experience.
Strong background in commercial general liability claims examination and coverage analysis.
Intermediate knowledge of computer programs in a Windows environment, including Word, Excel, and email.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from groups of managers, clients, customers, and the general public.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to communicate effectively by telephone.
Obtain and maintain all required state adjuster licenses and meet mandatory continuing education requirements.

Responsibilities

Review and set up new loss assignments promptly in compliance with Department guidelines and best practices.
Establish initial loss and expense reserves, and regularly evaluate files for adequacy, accuracy, and compliance with reserving guidelines.
Analyze policy language and loss facts to reach appropriate coverage decisions.
Draft complex coverage correspondence, including reservation-of-rights letters and coverage disclaimers, in compliance with state statutes and regulations.
Prepare detailed correspondence for insureds, claimants, attorneys, agents, and regulatory agencies.
Manage primarily litigated claim files from inception to closure, including identifying and investigating coverage, liability, and damage issues; determining and executing action plans; and resolving files promptly and economically.
Document claim activity clearly, including current strategy, action plans, and exit plans.
Apply advanced coverage analysis, investigation, evaluation, and negotiation skills.
Direct and control the activities and costs of outside vendors, including defense counsel, coverage counsel, experts, and independent adjusters.
Present and discuss loss facts and issues in roundtable discussions with peers and management.
Prepare and transmit large-loss reports and other detailed reporting documents regularly and on time.
Manage and monitor caseload using available resources.
Obtain and maintain required state adjuster licenses, including completing mandatory continuing education.
Serve as a technical resource through mentoring and knowledge-sharing.
Provide job-function overviews or subject-matter training to interns and others as needed.
Participate occasionally in projects and initiatives led by other departments or W. R. Berkley companies, including audits, workshops, focus groups, and task forces.
Initiate appropriate communication with management and other departments.
Attend internal and external seminars and training events and provide feedback to peers or management.
Perform other duties as assigned.

Benefits

Paid childbirth recovery leave and primary caregiver leave, up to a maximum of 12 weeks.
Medical, dental, and vision coverage options.
Flexible Spending Account and Health Savings Account options.
401(k) program.
Profit sharing.
Stock purchase plan.
Life insurance and travel accident insurance options.
One paid day off per year to volunteer at a local charity.
Tuition assistance and industry-related education and exam programs.
Special cell phone service discounts with Verizon and AT&T.
Cost-free access to travel and entertainment discounts through the Plum Benefits program.
Flexible work arrangements.
Free on-site fitness center; yoga and other classes available for a nominal fee.
Competitive compensation plan and robust benefits package for full-time regular employees.