Liquor Dept Manager-New Canaan, CT

Albertsons Companies•New Canaan, CT
•Onsite

About The Position

The Liquor Clerk/Head is responsible for supervising operations in the licensed area, providing outstanding customer service, and ensuring associates follow company policies and procedures and comply with state liquor laws regarding the sale and consumption of alcoholic beverages. The role is also responsible for meeting production and budget objectives and preparing associate work schedules. This is a union position, and employees new to the union must pay an initiation fee and weekly dues under the applicable collective bargaining agreement. The employee must be willing and able to work at any store within the district and be available during the hours directed by the Store Director to serve customers during peak business times.

Requirements

  • Must be at least 21 years old.
  • Ability to handle multiple priorities in a fast-paced environment.
  • Strong written and oral communication, leadership, and interpersonal skills; demonstrated ability to manage people and remain composed with customers and coworkers.
  • Excellent customer service skills.
  • Problem-solving ability.
  • Knowledge of basic mathematics, weights, and measures.
  • Thorough understanding of company policies and procedures.
  • Sound working knowledge of financials and a record of strong financial performance in previous assignments.
  • General working knowledge of beer and wine brands and consumer trends.
  • Completion of Food Safety I, Food Safety II, and General Safety Fundamentals, with the ability to ensure associates remain current on food-safety and safety training.
  • Must be checker qualified.
  • Knowledge of product variety, product location, and perishability.
  • Ability to judge and respond to business activity.
  • Ability to lead team members toward common goals.
  • Must complete RAMP training and maintain recertification every two years.
  • Ability to reach, lift, and maneuver objects of varying dimensions and weights up to approximately 75 pounds.
  • Ability to stand for long periods; walk and move rapidly; and bend, stoop, twist, and turn frequently.
  • Ability to push and pull fully loaded hand trucks and pallet jacks.
  • Manual dexterity and good eye-hand coordination.
  • Mental alertness to ensure safe and accurate completion of work activities.
  • Must be willing and able to work at any store within the district.

Responsibilities

  • Manage licensed-area operations, including associate supervision, customer service, sales and financial goals, ordering, quality, presentation, merchandising, organization, pricing, stocking, staffing, and training.
  • Ensure company policies and procedures are followed, including restricted sales policies.
  • Ensure compliance with state laws governing the sale and consumption of alcoholic beverages.
  • Collaborate with the Store Director and HR team to maintain RAMP certification records for licensed-area associates.
  • Supervise 2–15 associates in a fast-paced, multifunctional environment and recommend appropriate disciplinary action to management.
  • Operate store systems, including point-of-sale and ordering tools.
  • Rotate and stock merchandise.
  • Maintain tag integrity and signage.
  • Develop and maintain a safe, clean department aligned with company environmental standards.
  • Schedule associates in accordance with the collective bargaining agreement.
  • Maintain a clean, safe, and inviting dining area for customers.
  • Collaborate effectively with other team members.
  • Perform other duties assigned by the Store Director.

Benefits

  • Competitive wages paid weekly.
  • Access to up to 50% of earned wages before payday through a partnership with Stream.
  • Associate discounts.
  • Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
  • Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
  • Training, career growth, and development support.
  • Depending on length of service, hours worked, and applicable collective bargaining agreement: healthcare, sick pay, PTO/vacation pay, and retirement benefits, including pension and/or 401(k) eligibility.
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