Liquor Dept Manager-New Canaan, CT

Albertsons•New Canaan, CT

About The Position

The Liquor Clerk/Head supervises the operations of the licensed area, provides outstanding customer service, and ensures associates follow company policies and procedures and comply with state laws governing the sale and consumption of alcoholic beverages. The role is responsible for achieving production, sales, gross profit, labor, shrink, inventory, and budget objectives, as well as scheduling associates. The manager oversees product ordering, quality, presentation, merchandising, organization, pricing, stocking, staffing, and training, and works with the Store Director and HR team to maintain RAMP certification records. This role supervises 2–15 associates in a fast-paced, multifunctional environment; operates store systems such as POS and ordering tools; and helps maintain a safe, clean, and inviting department and customer dining area. The position is union-represented, and the employee must be willing and able to work at any store within the district. Pay is $18.00 per hour, but no less than the local minimum wage; starting rates may vary based on location, experience, qualifications, and applicable collective bargaining terms.

Requirements

  • Must be at least 21 years old.
  • Able to handle multiple priorities in a fast-paced environment.
  • Strong written and oral communication, leadership, and interpersonal skills, with proven ability to manage people.
  • Ability to maintain composure when dealing with customers and coworkers.
  • Excellent customer service and problem-solving skills.
  • Knowledge of basic math and weights and measures.
  • Thorough understanding of company policies and procedures.
  • Sound working knowledge of financials and a record of high-level financial performance in previous assignments.
  • General working knowledge of beer and wine brands and consumer trends.
  • Completed Food Safety I, Food Safety II, and General Safety Fundamentals, and ability to ensure associates remain current on food safety and safety training.
  • Must be checker qualified.
  • Knowledge of product variety, product location, and perishability.
  • Ability to judge and react to business activity and lead team members toward common goals.
  • Must complete RAMP training and maintain recertification every two years.
  • Must be willing and able to work at any store within the district.
  • Must be able to reach, lift, and maneuver objects of varying dimensions and weights up to approximately 75 pounds; stand for long periods; walk and move rapidly; bend, stoop, twist, and turn frequently; and push and pull fully loaded hand trucks and pallet jacks.
  • Manual dexterity, good eye-hand coordination, and mental alertness are required.

Responsibilities

  • Manage all aspects of the licensed area, including supervising associates, providing customer service, and meeting sales, gross profit, labor, shrink, and inventory goals.
  • Oversee product ordering, quality, presentation, merchandising, organization, pricing, stocking, staffing, and training.
  • Ensure company policies and procedures are followed, including restricted sales policies.
  • Ensure compliance with state laws regarding the sale and consumption of alcoholic beverages.
  • Collaborate with the Store Director and HR team to maintain RAMP certification records for licensed-area associates.
  • Supervise 2–15 associates and recommend appropriate disciplinary action to management.
  • Operate store systems, including POS and ordering tools.
  • Rotate and stock merchandise and maintain tag integrity and signage.
  • Develop and maintain a safe and clean department aligned with company environmental standards.
  • Work within hours directed by the Store Director to serve customers during peak business times.
  • Schedule associates within the parameters of the collective bargaining agreement.
  • Maintain a clean, safe, and inviting dining area for customers.
  • Collaborate and work effectively with other team members.
  • Perform other duties assigned by the Store Director.

Benefits

  • Competitive wages paid weekly
  • Access to up to 50% of earned wages before payday through a partnership with Stream
  • Associate discounts
  • Medical, dental, and 401(k) benefits for eligible associates
  • Vacation, holiday, and sick pay, subject to eligibility
  • Training, career growth, and development
  • Inclusive work environment
  • Depending on length of service, hours worked, and applicable collective bargaining agreement: healthcare, sick pay, PTO/vacation pay, and retirement benefits (pension and/or 401(k) eligibility)
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