Linguistic Services Manager Jr

RWS Group • Colorado Springs, CO

1d

About The Position

As Jr Linguistic Services Manager, you will be part of a team dedicated to an IT client. Working with colleagues around the world, you will help apply, define, and implement language quality management processes to ensure deliverables meet the client’s expectations. The role provides linguistic services to production teams, partners, and the customer, and supports the development and implementation of quality management methodologies and related linguistic services.

Requirements

• Linguistic education or equivalent work experience.
• At least 2 years of work experience, ideally in a customer- or client-facing role or as a translator or editor.
• Perfect command of spoken and written English.
• Native-level command of one language other than English.
• Confidence using Microsoft Office software, including Word, Excel, and PowerPoint.
• Experience working with CAT tools such as Trados or Phrase.
• Strong coordination and communication skills, including providing training, communicating with customers, and relaying difficult feedback to linguists.
• Ability to work in a fast-paced environment, multitask and prioritize, and solve problems effectively.
• Attention to detail and an analytical mindset.
• Ability to follow complex, detailed instructions.
• Focus on quality and service delivery.

Nice To Haves

• Experience with LLMs or LLMPE.

Responsibilities

• Provide linguistic services to the production team, partners, and customer.
• With support from the direct manager, manage the continuous and proactive development, design, and implementation of quality management methodologies and special linguistic services, including quality reporting and monitoring, vendor training, and language asset development and maintenance.
• Deliver assigned linguistic services tasks, including enforcing linguistic guidelines, proactively managing quality across assigned languages, performing root cause analysis, and implementing corrective and preventive actions.
• Provide training to translators and other linguistic stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed