Line Supervisor

AVFLIGHT CORPORATION•Van Buren Charter Township, MI

1d•Onsite

About The Position

The Line Service Supervisor is responsible for supervising the line staff and assisting management with a variety of FBO duties and customer service tasks. This role involves performing fueling and deicing of various aircraft, directing aircraft to proper parking areas, and performing lavatory services as requested. The supervisor will also tow aircraft to secure tie-down areas or hangars, and pull aircraft out for departure. Operating heavy equipment such as fuel trucks and snow plows is required. The position involves greeting crew members and passengers, assisting as needed, and performing groundskeeping and janitorial maintenance duties. The supervisor will assist with daily fuel farm inspections and quality control inspections, and perform daily and monthly fuel truck safety inspections to ensure vehicles are in safe operating order. Compliance with all FAA, Federal, State, local, and Avflight safety policies and procedures is essential. The role also includes managing staffing and maintaining schedules to maximize utilization and efficiencies, and performing other duties as assigned. The position requires willingness to work varied hours, including weekends, holidays, and overtime, in all weather environments.

Requirements

Have a valid drivers license with a good driving record
Pass all background and security and drug checks
Clear and legible handwriting
Must be able to accurately perform simple math functions
Positive team player
Highly motivated self-starter with demonstrated leadership qualities
Strong emphasis on safety
Must be 18 years or older
High School diploma or GED equivalent
Must pass background check
Pre-employment drug test
Valid Driver's license with a good driving record within company standards
Must have authorization to work in the U.S.
Must be willing to work outside in all types of weather and elevated noise levels within the airport environment
Be pleasant with others on the job and display a good-natured, cooperative attitude
Be reliable, responsible, and dependable, and fulfill obligations
Strong Attention to Detail and multi-tasking skills
Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
Accept criticism and deal calmly and effectively with high stress situations and be open to change (positive or negative) and to considerable variety in the workplace
Willingness to take on responsibilities and challenges
Be sensitive to others’ needs and feelings and be understanding and helpful on the job

Nice To Haves

Aviation experience preferred or equivalent of 2 years at a college or university in an aviation related program
Previous supervisory experience preferred
Customer service experience a plus

Responsibilities

Perform fueling and deicing of all types of aircrafts
Direct aircraft to proper parking area, and perform lavatory service as requested
Tow aircraft to secure tie-down area or hangars, pull aircraft out of hangars for departure
Ability to drive heavy equipment such as fuel trucks, snow plow and other equipment as needed
Ability to lift 45 pounds or more
Greet crew members and passengers and assist as needed
Perform grounds keeping and janitorial maintenance duties
Willing to work varied hours, including weekends, holidays and overtime as needed in all weather environments
Assist with daily fuel farm inspections quality control inspections
Perform daily and monthly fuel truck safety inspections
Ensure vehicles are in safe operating order and running properly
Ensure compliance with all FAA, Federal, State, local and Avflight safety policies and procedures
Manage staffing and maintain schedule in order to maximize utilizations and efficiencies
Perform other duties as assigned