Line Service Technician

BLACK FOREST VENTURES LLC•Houston, TX

82d•Onsite

About The Position

The Line Service Technician supports ground operations for inbound and outbound aircraft, flight crews, and passengers. The role performs aircraft fueling and servicing, operates vehicles and ground support equipment, supports aircraft movement, and maintains safe, clean flight-line conditions. The technician also provides customer service, communicates by two-way radio, completes fueling records and fuel-farm paperwork, and provides basic security for people and property. Work is outdoors in day, night, and all-weather conditions.

Requirements

High school diploma or equivalent (GED).
One year of work experience.
Proficient computer skills, including electronic mail, routine database activity, word processing, spreadsheets, and graphics.
Valid driver’s license.
Ability to interact professionally and discreetly with clientele.
Ability to work independently and solve problems as they arise.
Ability to solve practical problems and handle concrete variables in situations with limited standardization.
Ability to interpret written or oral instructions.
Skill in managing customer demands and crises with poise.
Ability to deliver an exceptional customer experience.
Ability to work in a team-driven environment.
Comfort working outdoors during the day and night and in all weather conditions.
Ability to qualify for and maintain Airport SIDA access.

Nice To Haves

Experience using TotalFBO and FlightBridge.
Experience with flight scheduling or dispatching in a Part 91 or Part 135 operation.

Responsibilities

Fuel aircraft according to specifications and fuel-quality-control standards.
Qualify for and maintain Airport SIDA access and a valid driver’s license.
Operate vehicles and golf carts.
Tow and marshal aircraft.
Ensure aircraft are chocked, locked, and secure.
Perform aircraft lavatory and potable-water service.
Load and unload baggage.
Assist pilots with aircraft pre- and post-flight services.
Top off fuel trucks and complete fuel-farm paperwork.
Operate ground support equipment.
Perform manual tasks, including facility cleaning, vehicle washing, and aircraft cleaning and vacuuming.
Communicate clearly and concisely using two-way radios to relay messages.
Sump trucks daily to check for water and contaminants.
Ensure fuel trucks are prepared to operate safely and efficiently.
Accurately record fueling activities in compliance with current procedures.
Maintain a clean, orderly flight line free of foreign object debris (FOD) and safety hazards.
Provide basic security for people and property.
Direct people, drivers, and flight crews in the ramp area.
Perform other duties as assigned.