Line Service Technician - Weekend Shift

Cirrus Aircraft•Kissimmee, FL

14d

About The Position

The Cirrus Aircraft Line Service Technician ensures customers receive excellent service by providing a safe, clean, welcoming, and comfortable aviation experience. The primary duties involve fueling, servicing, towing, and marshalling aircraft. The technician also assists with aircraft deliveries, servicing, detailing, and other guest needs while adhering to the Cirrus Service Culture handbook. Additional duties include supporting Factory Service Center, Flight Operations, and Ownership team members with tasks that contribute to world-class lateral and outward service.

Requirements

High school diploma or GED.
Valid state driver's license and acceptable driving record.
Able to acquire an MKAA Airport Badge.
Company vehicle driving is estimated at 10% of the job.

Nice To Haves

1–3 years of experience in customer service, line service, or a related field.

Responsibilities

Provide the highest level of safety and service possible in a dynamic and challenging work environment.
Work as part of a team to deliver safe and efficient aircraft services and provide a welcoming atmosphere to customers and guests.
Marshall incoming aircraft and warmly welcome guests.
Park and secure aircraft as appropriate.
Assist guests with luggage, provide refreshments, and professionally record guest needs.
Provide or arrange guest transportation, including operating company vehicles.
Prepare proactively for arriving and departing aircraft, identify and complete open job tasks, and promptly communicate observed safety concerns to stakeholders.
Oversee aircraft readiness for guests and Flight Operations personnel, including detailing aircraft, servicing fluids, oxygen, and tires; updating aircraft databases; assisting with XM and Connext subscriptions; climate-controlling aircraft; and providing departure amenities.
Operate, maintain, and detail fuel trucks, aircraft tugs, and company vehicles.
Maintain fueling and customer records in CRM software.
Arrange catering and other amenities for guests and Cirrus events.
Assist with aircraft delivery preparation.
Maintain the cleanliness and tidiness of the Delivery Center, storage hangars, ramp areas, office and desk space, and other storage areas.
Organize and maintain Line and Flight Operations equipment inventory.
Assist with general cleaning of the assigned area.
Perform other duties as requested, directed, or assigned.
Maintain regular, reliable, and predictable attendance.

Benefits

Medical, vision, and dental coverage, with additional dependent coverage options.
Employer-paid group term life insurance and short- and long-term disability insurance.
Flexible spending accounts and health savings account offerings with company HSA contributions.
Calm Health, Employee Assistance Program, and wellness incentives through the medical provider.
401(k) plan with dollar-for-dollar matching up to 5% after 90 days and 100% vesting after one year of service.
Paid time off plans starting at 100 hours accrued within the first year.
Paid holidays.
Two weeks of paid parental leave.
Paid funeral leave and jury duty time.
Tuition reimbursement and professional growth opportunities.
Cirrus Store, partner, and marketplace discounts.
Company and employee clubs at various locations.
Sign-on bonus.