Line Service Technician

Hawthorne Global Aviati • Eau Claire, WI

20d

About The Position

The Line Service Technician is a hands-on member of Ascension FBO Network’s airport operations team, providing safe, efficient, and professional ground support to aircraft, pilots, passengers, and coworkers. The role involves working outdoors and around aircraft, supporting a variety of airport operations, and delivering customer service. It is an active position in a 24/7 aviation environment, with schedules that may include nights, weekends, overtime, and other hours based on operational needs. FLSA status: Non-Exempt.

Requirements

• Be at least 18 years old.
• Have a high school diploma or equivalent.
• Hold a valid state driver’s license.
• Enjoy helping people and providing excellent customer service.
• Communicate clearly and professionally.
• Be dependable, organized, attentive to detail, and comfortable working with a team in a fast-paced environment.
• Be comfortable performing basic math.
• Be able to regularly lift up to 50 pounds.
• Be able to work safely around moving aircraft, vehicles, fuel trucks, hoses, and airport equipment.
• Be able to frequently walk, bend, reach, climb, stretch, and grasp, and work in heat, cold, rain, wind, and other weather conditions.

Responsibilities

• Fuel aircraft in accordance with established safety procedures.
• Tow and marshal aircraft, and assist with wing walking and other aircraft movement.
• Greet pilots, passengers, and customers professionally and provide ground support for a variety of aircraft.
• Inspect equipment and facilities, document findings, and promptly report hazards, safety concerns, or incidents.
• Keep the ramp, hangar, and facility clean, organized, and free of debris and potential hazards.
• Share customer feedback with the appropriate Ascension team members.
• Follow emergency and incident-response procedures when needed.
• Assist with facility upkeep, including light janitorial and grounds-maintenance work.
• Perform other operational duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED