Line Service Technician

GALAXY FBO HOLDINGS LLC•Houston, TX

82d

About The Position

The Line Service Technician supports ground operations for inbound and outbound aircraft, flight crews, and passengers. The role performs aircraft fueling and other ground services, operates vehicles and ground support equipment, maintains fuel trucks and the flight line, and provides customer service and basic security. The technician must be comfortable working outdoors during the day or night and in all weather conditions.

Requirements

High school diploma or equivalent (GED).
One year of work experience.
Proficient computer skills, including electronic mail, routine database activity, word processing, spreadsheets, and graphics.
Valid driver’s license.
Ability to interact professionally and discreetly with clientele.
Ability to work independently and solve problems as they arise.
Ability to solve practical problems involving varied concrete conditions and limited standardization.
Ability to interpret written and oral instructions.
Skill in managing customer demands and crises with poise.
Ability to deliver an exceptional customer experience.
Ability to work in a team-driven environment.
Comfort working outdoors during the day and night and in all weather conditions.

Nice To Haves

Experience using TotalFBO and FlightBridge software programs.
Experience in flight scheduling or dispatching in Part 91 or Part 135 operations.

Responsibilities

Fuel aircraft according to specifications and fuel quality control standards.
Qualify for and maintain Airport SIDA access and a valid driver’s license.
Operate vehicles and golf carts; tow and marshal aircraft.
Ensure aircraft are chocked, locked, and secure.
Perform aircraft lavatory and potable water service.
Load and unload baggage.
Assist pilots with pre-flight and post-flight aircraft services.
Top off fuel trucks and complete fuel farm paperwork.
Operate ground support equipment.
Perform manual tasks including facility cleaning, vehicle washing, and aircraft cleaning and vacuuming.
Use two-way radios to communicate clearly and concisely.
Sump trucks daily to check for water and contaminants.
Ensure fuel trucks are prepared to operate safely and efficiently.
Maintain accurate records of fueling activities in accordance with current procedures.
Keep the flight line clean and orderly, free of FOD and safety hazards.
Provide basic security for people and property.
Direct people, drivers, and flight crews in the ramp area.
Perform other duties as assigned.