Line Service Technician I

RR INVESTMENTS INC•Addison, TX

21d•Onsite

About The Position

The Line Service Technician I supports daily ground operations for inbound and outbound aircraft, flight crews, passengers, and guests while providing safe, efficient, and professional customer service. The role assists with aircraft handling and fueling, customer requests, and facility support, working closely with flight crews and other departments in a fast-paced aviation environment. Safety is a priority because the position regularly involves aircraft operations, fuel, moving equipment, and other hazardous materials.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Valid driver's license.
Ability to operate motor vehicles and ground support equipment safely.
Basic mathematical skills, including addition, subtraction, multiplication, and division.
Strong communication and teamwork skills.
Ability to adapt quickly and work effectively in a fast-paced environment.
Strong customer service mindset and professional demeanor.
Ability to take feedback, learn quickly, and apply training effectively.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Ability to lift up to 75 pounds.

Nice To Haves

Previous line service or aviation experience.

Responsibilities

Support a service environment focused on safety, efficiency, and exceeding customer expectations.
Follow general work requirements, company policies, and safety procedures.
Prepare for aircraft arrivals and departures.
Assist with aircraft movement, marshaling, towing, and placement.
Perform aircraft fueling in accordance with company and safety standards.
Assist with aircraft storage and hangar operations.
Support fuel movement, quality control, disposal procedures, and related documentation.
Perform lavatory and potable water services.
Assist with wing walking and fuel truck safety procedures.
Coordinate operational needs proactively with dispatch and team members.
Fulfill customer and crew service requests professionally and promptly.
Assist with facility maintenance, cleanliness, and upkeep.
Provide customer service to passengers, crew, and guests.
Monitor ramp activity and operational flow.
Operate company vehicles and ground support equipment safely and responsibly.
Collaborate with team members and other departments.
Participate in training and development opportunities and continuously build operational knowledge.
Contribute to a positive team environment.
Perform other duties as assigned based on operational needs.