About The Position

The Lighting Quality Control Coordinator (QC Coordinator) assumes primary responsibility for coordinating the everyday operations involved in maintaining, testing, and cleaning lighting inventory. This includes fixtures, consoles, rack gear, atmospherics, and other lighting-specific equipment. The coordinator tracks and maintains inventory, ensures equipment is prepared to company standards and client specifications, and meets client-specific deadlines. The role also coordinates incoming and outgoing gear, testing, firmware updates, basic troubleshooting, preventative maintenance, and repairs, while collaborating with lighting operations personnel and staying current on industry technologies and standards.

Requirements

  • Strong communication skills and the ability to relate to varied internal and external customer groups.
  • High attention to detail and accuracy.
  • Ability to coordinate teammates of various levels in maintaining, repairing, and caring for lighting inventory.
  • Ability to troubleshoot effectively and efficiently.
  • Computer literacy and willingness to continue improving computer knowledge.
  • Familiarity with moving and static lights, including LED and lamp-based sources, consoles, networking, and three-phase power.
  • Familiarity with live events industry markets, including corporate events, festivals, and dry rentals.
  • Experience using hand tools and power tools.
  • Working knowledge of ERP systems.
  • Experience supervising, mentoring, and coaching employees.

Responsibilities

  • Accurately track, coordinate, and maintain the lighting inventory.
  • Ensure equipment leaves the shop prepared at or above company standards and in accordance with client specifications and deadlines.
  • Coordinate the flow of inbound and outbound gear in relation to show preparation.
  • Test fixtures and keep lighting inventory on the latest approved firmware.
  • Perform basic troubleshooting, preventative maintenance, and repairs, and assist the service department as time permits.
  • Develop and/or improve packaging of Clair lighting systems.
  • Collaborate regularly with Clair lighting operations personnel.
  • Remain up to date on lighting technologies and standards within the live entertainment industry.
  • Perform other duties and functions as required from time to time.
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