E-Shop Tech - Clearwing & Sound Image - Phoenix

Clair Global Corporation • Phoenix, AZ

5d

About The Position

The E-Shop Supervisor oversees the E-Shop’s day-to-day activities and assembles and tests electronics racks according to client or operations specifications, in alignment with Clair’s mission and core values. The role coordinates E-Shop work with the Audio Department Head, Operations, Audio Operations, and Audio IT, and provides technical support to road staff when necessary.

Requirements

• High school diploma or GED.
• At least 2 years of professional-level audio experience.
• Experience using basic hand and power tools.
• Familiarity with audio electronics and consoles and how they operate.
• Working knowledge of ERP system functions.
• Experience supervising, mentoring, and coaching employees.
• General understanding of Microsoft Office and ERP systems, with willingness to improve knowledge.
• Ability to communicate information and ideas in writing, in person, and over the phone so others understand.
• Ability to adapt and excel in a fast-paced, client-driven, demanding environment.
• Ability to work as part of a team and maintain a positive attitude under challenging conditions.
• Strong technical and people problem-solving skills.
• Tech-savvy, with a genuine interest in learning new technologies.
• Willingness to accept all jobs assigned.
• Passion for electronics and the audio industry.

Responsibilities

• Supervise day-to-day E-Shop activities, focusing on inbound, outbound, and quality control.
• Prioritize and delegate RF/Communications work, rack builds, and microphone deployments.
• Train employees on and uphold Clair procedures for building and testing E-Shop equipment.
• Coordinate daily E-Shop activities with the Audio Department Head and Operations.
• Maintain an organized workspace for all gear.
• Assist with cycle counts and late returns.
• Pack electronics for safe transport outside of racks.
• Use the ERP system to track, manage, document, and prepare company-owned assets.
• Provide technical support to road staff when necessary.
• Identify and escalate situations in which parts need to be ordered for the E-Shop.
• Coordinate updates with Audio Operations and Audio IT.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED