E-Shop Tech - Clearwing & Sound Image - Phoenix

Clair Global Corporation • Phoenix, AZ

7d

About The Position

The E-Shop Supervisor oversees the day-to-day activities of the E-Shop and assembles and tests electronics racks according to client or operations specifications, consistent with Clair’s mission and core values. The role focuses on inbound and outbound operations, quality control, rack builds, RF/Communications, and microphone deployments. The supervisor coordinates with the Audio Department Head, Operations, Audio Operations, and Audio IT; maintains organized gear and asset records; and provides technical support to road staff when needed.

Requirements

• High school diploma or GED.
• At least 2 years of professional-level audio experience.
• Experience using basic hand and power tools.
• Familiarity with audio electronics and consoles and how they operate.
• Working knowledge of ERP system functions.
• Experience supervising, mentoring, and coaching employees.
• General understanding of Microsoft Office and ERP systems, with willingness to improve knowledge.
• Ability to communicate information and ideas in writing, in person, and over the phone so others understand.
• Ability to excel and adapt in a fast-paced, client-driven, demanding environment.
• Ability to work as part of a team and maintain a positive attitude under challenging conditions.
• Strong technical and people problem-solving skills.
• Technical aptitude and genuine interest in learning new technologies.
• Willingness to accept all jobs assigned.
• Passion for electronics and the audio industry.

Responsibilities

• Supervise the day-to-day activities of the E-Shop, with a focus on inbound, outbound, and quality control.
• Prioritize and delegate RF/Communications work, rack builds, and microphone deployments.
• Train employees on and uphold Clair procedures for rack building and testing E-Shop equipment.
• Coordinate daily E-Shop activities with the Audio Department Head and Operations.
• Maintain an organized workspace for all gear.
• Assist with cycle counts and late returns.
• Pack electronics for safe transport outside of racks.
• Use the ERP system continually to track, manage, document, and prepare company-owned assets.
• Provide technical support to road staff when necessary.
• Identify and escalate when parts need to be ordered for the E-Shop.
• Coordinate updates with Audio Operations and Audio IT.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED