Lifestyle Director

Associa•Atlanta, GA
•Onsite

About The Position

Heritage Property Management Services is seeking an experienced Lifestyle Director for a 55+ community in the Gwinnett area. The Community Lifestyle Director manages resident programs, including recreational, social, health & wellness, cultural, travel, and entertainment activities. These programs are designed to enhance the quality of life and vibrancy of the community for residents and prospective homebuyers. Responsibilities include program development and administration, facility scheduling, oversight of chartered clubs, and overall program promotion and publicity. The Lifestyle Director ensures all programs and services align with the goals and objectives of Pulte/Del Webb and/or the Community Association and Management Agreements.

Requirements

  • Minimum 3 years experience in coordinating and promoting recreational activities and programs, volunteer programs and/or fundraising events.
  • Must be able to work extended hours, to include weekends and holidays as necessary.
  • Able to see well enough to read faint or partially obscured writing or printing, with corrective lenses if needed.
  • Must be able to speak English in a clear and understandable voice.
  • Position involves sitting, standing, and/or movement throughout the day. Must be able to transport oneself around the office and Developer's facilities.
  • Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
  • Must be able to work on more than one assignment at a time with frequent interruptions, changes, and delays.
  • Must be able to work effectively and cheerfully in an environment that may be stressful.
  • Should possess general knowledge of computer systems and software, registration processes, policies and procedures, equipment, materials, and products.
  • Public speaking skills are important.
  • Highly effective interpersonal skills, problem-solving abilities, and advanced communication skills are a plus.
  • Should possess a high level of energy, social skills, initiative, enthusiasm, and cooperation, and exercise good judgment and discretion.
  • Will be accountable for individual performance, the work of others, equipment, supplies, product quality, and safety.

Nice To Haves

  • A degree in recreation, hospitality, sales or communication fields is preferred.
  • Prior experience with homeowner association programs and/or active adult programs is a plus.

Responsibilities

  • Plan, coordinate, and implement resident programs, classes, and special community-wide events, soliciting input from residents and/or prospects to stimulate participation.
  • Assist members, chartered clubs, and community organizations in scheduling Association facilities, including program and room reservation requirements, coordination with other Association departments, and fee collection.
  • Oversee the operation of the activity registration desk and/or retail counter, ensuring adequate staffing, policy and procedure implementation, merchandise promotion, asset control, and documentation.
  • Oversee New Resident Orientation newcomer presentations with the On Site Property Manager, ensuring adequate promotion, room set-up, amenities, and community participation.
  • Coordinate the development of the Community Website and/or the Association newsletter, along with other lifestyle public relations and marketing publications.
  • Work with residents to assist in the establishment of chartered clubs, providing assistance with the application process, facility space assignment, program development and promotion, file maintenance, and general oversight.
  • Develop an active volunteer program among residents, including promotion and recognition.
  • Coordinate all other duties as assigned.
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