Lifestyle Coordinator- Mira at Palmer Ranch

Greystar•Sarasota, FL
•Onsite

About The Position

The Lifestyle Coordinator supports the day-to-day management of the Mira at Palmer Ranch community and helps achieve resident-retention goals. Working closely with the Community Manager and Sales Consultants, the coordinator assists with move-ins, resident programs and events, and sales and marketing activities. The position also supports resident and prospect needs, amenity readiness, community communications, and the planning and budgeting of resident activities.

Responsibilities

  • Welcome prospects and residents in the office or leasing area, ensure visitors are comfortable while waiting, and assist with tours as needed.
  • Answer and route phone calls to the appropriate team member and assist with callbacks regarding completed service requests.
  • Maintain the guest suite schedule, verify payment and cleanliness before guest arrivals, and manage loading dock and/or elevator schedules for move-ins and move-outs.
  • Document package deliveries and notify residents of deliveries within 24 hours.
  • Keep amenities ready for tours and resident use.
  • Develop and deliver creative events, services, and programs in amenity spaces, including defining desired outcomes and metrics to assess program success.
  • Maintain information about local restaurants, shops, delivery services, and other resident resources; build positive relationships with concierge vendors and local businesses; offer recommendations and stay informed about community events.
  • Monitor and respond to the Lifestyle email account, coordinate timely responses with the Lifestyle Team, and help promote events, programs, services, and initiatives.
  • Create and produce monthly calendars, newsletters, and flyers, and submit items for Resident Portal postings.
  • Help ensure Greystar sales and marketing program standards and benchmarks are met.
  • Contribute to property-portfolio budget development for planned activities and resident retention, and manage expenses against budget.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance, including low-cost or free basic medical coverage for employee-only coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional day off for the employee's birthday after one year of service; and additional vacation accrual with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Potential eligibility for quarterly or annual bonuses for corporate positions, based on individual and company performance.
  • Potential eligibility for weekly, monthly, and/or quarterly bonuses for onsite property positions.
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