Leasing Sales Consultant - Mira at Palmer Ranch

Greystar•Sarasota, FL

6d•Onsite

About The Position

The Sales Consultant executes the property’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. Serving as a primary contact for prospective residents, this role guides them through the leasing process and supports resident satisfaction throughout the lease term. The position manages leads and renewals, uses CRM and property-management software to track and analyze data, supports events, and collaborates with the Lifestyle Coordinator to improve resident engagement. The Sales Consultant upholds Greystar’s professional standards and ethical expectations while providing service to residents, prospects, and guests. The role is based in an office environment, with frequent exposure to outdoor elements and the need to access all interior and exterior areas of the property and its amenities. Local travel may be required. The work schedule is flexible and may include evenings, weekends, and holidays.

Requirements

High school diploma or equivalent.
At least 1–3 years of relevant experience applying sales, marketing, internet, and customer-service skills to resolve customer complaints and issues and complete financial records, documents, and reports.
Ability to read, write, and communicate effectively to understand and complete legal documents, explain apartment features, sell, and answer questions.
Mathematical skills necessary to process sales conversions.
Ability to generate sales leads, conduct sales presentations, qualify prospects, and close sales.
Required licenses and/or certifications as applicable under state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property.
Proficiency with word processing, spreadsheets, property-management applications, and database-management programs.
Fluency and proficiency using the internet for marketing, advertising, and sales.
Ability to adapt sales messages to specific markets and professionals.
Ability to access all interior and exterior parts of the property and amenities; stand for extended periods; and push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule that may include evenings, weekends, and holidays.

Nice To Haves

Associate or bachelor’s degree in business, marketing, hospitality, or a related field.

Responsibilities

Conduct leasing and sales activities to meet revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screening, preparing lease and move-in documents, and supporting smooth move-ins and lease signings.
Collect and appropriately record pertinent information from prospective residents at move-in.
Monitor market and competitor conditions with teams and leadership; develop and implement marketing plans and follow property policies on concessions, specials, and other occupancy programs.
Design and execute marketing activities and events, including resident referral and employer outreach programs, internet marketing, and property-specific campaigns.
Use on-site property-management software to track availability, traffic, leasing activity, resident and prospect data, demographics, and other relevant information; review and analyze data.
Inspect the tour path and show-ready units daily, communicate maintenance needs, maintain appealing model units and amenities, and prepare the leasing office for daily activities.
Follow up with prospects and new residents within 24 hours, document follow-up, and classify leads throughout the sales process.
Support lease renewals by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time in accordance with the AA renewal playbook.
Respond promptly and courteously to resident and client/owner concerns, take action to resolve problems, and convey requests to appropriate individuals.
Provide respectful, customer-focused service to residents, prospects, and guests; answer questions, respond sensitively to maintenance complaints, and acknowledge residents by name.
Attend community and networking events, work with local associations and community organizations, and conduct outreach to generate traffic, referrals, and business leads in line with Greystar AA outreach expectations.
Complete financial, administrative, and other reports and analyses, and perform other assigned or necessary duties.
Assist the Lifestyle Coordinator with event setup and attendance as required.

Benefits

Medical, dental, vision, disability, and life insurance; low-cost or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite positions may be eligible for weekly, monthly, and/or quarterly bonus programs; corporate positions may be eligible for quarterly or annual performance-based bonuses.