Lifestyle Coordinator- Mira at Palmer Ranch

Greystar Management Services•Sarasota, FL

4d•Onsite

About The Position

The Lifestyle Coordinator supports the day-to-day management of the community and helps achieve resident-retention goals. Working closely with the Community Manager and Sales Consultants, this role assists with the move-in process, coordinates resident programs and events, and supports sales and marketing activities. The position also supports resident and prospect services, manages community amenities and packages, communicates information about local services, and helps ensure expenses for planned activities remain within budget.

Responsibilities

Welcome prospects and residents entering the office or leasing area, help ensure visitors are comfortable while waiting, and assist with tours as needed.
Answer phone calls, direct them to the appropriate team member, and assist with follow-up calls for completed service requests as needed.
Maintain the guest suite schedule, ensuring payment and cleanliness for guest arrivals, and monitor loading dock and/or elevator schedules for move-ins and move-outs.
Document package arrivals and notify residents of deliveries within 24 hours.
Ensure amenities are ready for tours and resident use.
Develop and execute creative events, services, and programs using amenity spaces, and establish outcomes and assessment metrics to evaluate their success.
Maintain information about local restaurants, shops, delivery services, and other resident-relevant resources; maintain positive relationships with concierge vendors and local businesses; recommend services to residents; and stay current on community events.
Monitor and respond to the Lifestyle email account, coordinate timely replies with the Lifestyle Team, and support awareness and marketing of events, programs, services, and initiatives.
Create and produce the monthly activity and event calendar, newsletter, and flyers, and submit items for Resident Portal postings.
Help ensure Greystar sales and marketing program standards and benchmarks are met.
Provide input into property portfolio budgets for planned activities and resident retention, and manage expenses to budget.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs.