Lifestyle Coordinator

Sunridge Management•Plano, TX

4d•Onsite

About The Position

The Lifestyle Coordinator will create and coordinate social, emotional, mental, and physical activity programs, as well as other resident-related functions, to achieve community goals related to resident retention. This role is integral to the sales process by working closely with the Community Manager and Sales Consultant/s to drive traffic to the community. This role does whatever is necessary to make the selling process more effective and the move-in process more efficient. This position will contribute to the community sales team’s success in achieving year-end budgeted occupancy, revenue, and resident retention goals.

Requirements

Strong communication, interpersonal, and organizational skills.
Previous experience in activities coordination, hospitality, senior living, customer service, or community engagement preferred.
Knowledge of Fair Housing regulations, ADA, and leasing compliance (or must complete training within 90 days).
Proficiency in Microsoft Office and property management systems (e.g., Yardi or OneSite) preferred.
Positive attitude, team-oriented mindset, and commitment to excellent customer service.
Creative, energetic, and resident-focused mindset.
Ability to work weekends and occasional holidays as needed.
Must be able to walk the property daily, show apartments, climb stairs, bend, and lift light items.
Frequent standing, walking, and interaction with residents and prospects.
Must possess a valid driver’s license, automobile insurance, and reliable transportation for work-related travel (bank runs, marketing, errands).

Nice To Haves

Previous experience in activities coordination, hospitality, senior living, customer service, or community engagement
Proficiency in Microsoft Office and property management systems (e.g., Yardi or OneSite)

Responsibilities

Create and coordinate programs and events related to social and physical activities, including resident functions, birthday cards, welcome parties, off-site excursions, and other events.
Responsible for the set-up, preparation, and take-down for each event. At least 2 to 5 activities or events per day, 7 days a week, are required. (Many of these may be led by residents.)
Create and produce the monthly calendar with activities and events, newsletters, and fliers for the community as needed.
Photograph residents and events whenever possible for use in cards, social media, newsletters, videos, and other media sources.
Oversees the purchasing and coordination of any items required for the event.
Meet with each new resident to create a profile of preferred activities and events.
Interact with all residents and, if possible, acknowledge them by name.
Provide assistance as necessary with the ongoing Resident Surveys and Activity Questionnaires.
Maintain confidentiality of pertinent information concerning residents and staff.
Coordinate the resident volunteer program by enlisting volunteers and managing the volunteer schedule to ensure consistent, equal participation from all who wish to participate.
Recruit and train volunteers from within the community to participate in events, activities, and clubs.
Greet all prospects warmly and professionally, qualify needs, and guide them through tours of available apartments.
Maintain prospect attendance records for each event when possible, collecting prospect contact information for future use and follow-up.
Should be knowledgeable of the community and other policies to assist with community tours if needed.
Create partnerships with local vendors, businesses, and organizations to enhance community events, including parties, door prizes, opportunity drawings, and sponsorship opportunities.
Schedule and manage transportation program, if provided.
May be instrumental in interviewing and recommending local, licensed transportation companies to transport residents to off-site destinations and excursions.
May coordinate the interview process and make recommendations for hiring qualified and certified instructors for on-site exercise and spa activities.
Assist and train on-site staff to host successful resident activities and, when possible, participate in the events.
Provide input into the development of budget(s) for properties within the property portfolio as it relates to planned activities, resident retention, and excursions.
Manage expenses within approved budget guidelines.
Plan and implement resident activities and events based on residents' interests and needs.
Develop innovative programs that encourage resident participation, wellness, entertainment, and social connection.
Coordinate holiday celebrations, themed events, educational workshops, fitness classes, and social gatherings.
Establish and coordinate the Community Resident Council and attend all meetings.
Foster a warm, welcoming, and engaging environment throughout the community.
Promote resident participation in activities, events, and community programs.

Benefits

Opportunities for professional growth and development within a supportive culture.
Low-cost health, dental, and vision insurance.
Life and disability coverage.
Voluntary wellness plans (critical illness, accident, hospital indemnity).
Employee Assistance Program.
Access to Financial Planning Resources.
Employer-Matched 401(k) Plan.
PTO & Sick Time.
Paid Holidays.
Birthday Leave.
Work Anniversary Leave.