Lifestayle Concierge - Roost Tampa
About The Position
ROOST Tampa is seeking an energetic, engaging, and hospitality-driven Lifestyle Concierge to create a warm and welcoming experience for guests and residents while supporting lifestyle programming and service throughout the property's amenity spaces. The role is suited to someone who enjoys connecting with people, anticipates guest needs, and brings creativity and enthusiasm to each interaction. The Lifestyle Concierge welcomes and assists guests and residents, provides professional service across amenity spaces and lifestyle programming, and helps foster a welcoming community. The position supports the execution of guest experiences and programming, maintains knowledge of the property and surrounding neighborhood, and collaborates with the team to deliver a seamless experience. It requires flexibility and responsiveness in a fast-paced hospitality environment.
Requirements
- Warm, engaging, and passionate about making meaningful connections.
- Self-sufficient and resourceful, with the ability to develop creative solutions.
- Detail-oriented, able to work independently and manage multiple tasks simultaneously.
- Computer savvy and able to learn new systems quickly.
- Strong interpersonal skills and the ability to work thoughtfully and professionally with guests, residents, coworkers, and management.
- Able to communicate effectively in English, verbally and in writing.
- Available to work a flexible schedule, including weekends and holidays as needed.
Responsibilities
- Welcome guests and residents and provide a thoughtful, personalized experience throughout their stay.
- Provide gracious and professional guest service across ROOST Tampa's amenity spaces and lifestyle programming.
- Build genuine connections and help foster a welcoming sense of community.
- Assist with executing lifestyle programming and guest experiences.
- Respond to guest questions and requests with creativity, resourcefulness, and a solutions-oriented approach.
- Maintain strong knowledge of the property, amenities, programming, and surrounding neighborhood.
- Collaborate with team members to ensure a seamless guest and resident experience.
- Remain flexible and responsive in a fast-paced hospitality environment while managing multiple priorities.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) retirement plan
- Paid vacation
- Paid holidays
- Paid personal days
- Paid sick time
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
