Lifestayle Concierge - Roost Tampa

Method Co • Tampa, FL

1d

About The Position

ROOST Tampa is seeking an energetic, engaging, and hospitality-driven Lifestyle Concierge. The role creates a warm and welcoming experience for guests and residents while supporting lifestyle programming and service throughout the property’s amenity spaces. It is suited to someone who enjoys connecting with people, anticipating guest needs, and bringing creativity and enthusiasm to interactions.

The Lifestyle Concierge provides personalized hospitality, assists with lifestyle programming and guest experiences, and helps foster a welcoming sense of community. The role requires flexibility and responsiveness in a fast-paced hospitality environment, along with the ability to manage multiple priorities and collaborate with the team to deliver a seamless guest and resident experience.

Requirements

• Strong interpersonal skills and the ability to interact thoughtfully and professionally with guests, residents, coworkers, and management.
• Ability to communicate effectively in English, verbally and in writing.
• Computer savvy and able to learn new systems quickly.
• Detail-oriented, with the ability to work independently and manage multiple tasks simultaneously.
• Available to work a flexible schedule, including weekends and holidays as needed.
• Warm, engaging, and passionate about making meaningful connections and creating memorable guest experiences.
• Self-sufficient, resourceful, and comfortable developing creative solutions.

Responsibilities

• Welcome guests and residents and create a thoughtful, personalized experience throughout their stay.
• Provide gracious and professional guest service across ROOST Tampa’s amenity spaces and lifestyle programming.
• Build genuine connections with guests and residents and help foster a welcoming sense of community.
• Assist with the execution of lifestyle programming and guest experiences.
• Respond to guest questions and requests creatively, resourcefully, and with a solutions-oriented approach.
• Maintain knowledge of the property, amenities, programming, and surrounding neighborhood.
• Work collaboratively with team members to ensure a seamless guest and resident experience.
• Remain flexible and responsive in a fast-paced hospitality environment while managing multiple priorities.

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement plan
• Paid vacation, holidays, personal days, and sick time

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed