Starlink Lifecycle Marketing Manager (Global)

SpaceX • Bastrop, TX

19h

About The Position

Starlink is hiring a Lifecycle Marketing Manager, known internally as Communications Manager, to own multi-region consumer communications across Europe, Asia, Oceania, and Africa. The role owns Starlink communications across the awareness, consideration, and conversion funnel, including leads email, starlink.com, landing pages, advertising messaging, and related channels. The manager leads communications for these regions with a focus on generating demand, removing conversion barriers, and translating consumer insights into live campaigns, pages, and in-market assets.

Requirements

• Bachelor’s degree in marketing, business, communications, journalism, economics, or a related field.
• At least 5 years of experience in brand, product, or performance communications, with ownership of a market or region rather than campaign execution alone.
• Available to work extended hours and/or weekends as needed.
• Willingness to travel as needed.
• Must meet the stated U.S. export-control eligibility requirements or be eligible to obtain the required authorizations.

Nice To Haves

• Direct experience running communications across email, web or landing pages, and paid or owned advertising within the same funnel.
• Proven ability to turn research—including focus groups, interviews, brand tracking, and user testing—into shipped copy, pages, ads, and experiments.
• Experience building and iterating email programs such as nurture, abandoned-cart, or lifecycle campaigns, with attributed order, volume, and conversion reporting.
• Fluency in one or more additional languages relevant to Europe, Asia, Oceania, or Africa.
• Experience in connectivity, ISP, telecom, consumer hardware, or other considered purchases where trust, reliability, and comparison drive conversion.
• Prior work in or for Europe, Asia, Oceania, or Africa, including multi-country and multi-region localization.
• Experience prioritizing across a large, multi-region portfolio.
• Familiarity with retail or in-market partner communications in addition to digital channels.

Responsibilities

• Own the monthly multi-region communications plan and a dated recap covering leads email, website, ads, customer communications, and retail.
• Turn consumer insights from focus groups, interviews, brand tracking, and user testing into initiatives, copy, pages, ads, emails, and experiments for European, Asian, Oceanian, and African markets.
• Build and maintain nurture and abandoned-cart email series, and launch market campaigns tied to seasonality, reliability, ISP comparison, pricing, Roam/Mini, travel, and emergency backup.
• Track email-attributed orders, volume, and conversion against other markets; use results to reallocate effort and retire underperforming work.
• Launch country-dynamic starlink.com pages for Europe, Asia, Oceania, and Africa, covering stories, comparisons, reliability, city or place information, installation, and use cases.
• Develop in-market advertising messaging that directs customers to those pages; test claims supported by insights and retire claims that reduce trust.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level