Starlink Lifecycle Marketing Manager (LatAm)

SpaceX • Bastrop, TX

19h

About The Position

SpaceX is hiring a Lifecycle Marketing Manager, known internally as Communications Manager, to own consumer communications for Starlink across Latin America. The role is the single owner of communications across the awareness, consideration, and conversion funnel, including lead email, starlink.com, landing pages, messaging, and related channels. The manager operates as a communications General Manager for the region, generating demand, removing conversion barriers, and translating consumer insights into live campaigns, pages, and in-market assets.

Requirements

• Bachelor’s degree in marketing, business, communications, journalism, economics, or a related field.
• At least 5 years of experience in brand, product, or performance communications, with ownership of a market or region rather than campaign execution alone.
• Fluency in written and spoken Spanish and English.
• Available to work extended hours and/or weekends as needed.
• Willingness to travel as needed.
• Must be a U.S. citizen or national, U.S. lawful permanent resident, refugee, or asylee, or eligible to obtain the required authorizations from the U.S. Department of State, to conform to U.S. Government export regulations.

Nice To Haves

• Direct experience running communications across email, web/landing pages, and paid or owned advertising within the same funnel.
• Demonstrated ability to turn research—including focus groups, interviews, brand tracking, and user testing—into shipped copy, pages, ads, and experiments.
• Experience building and iterating email programs such as nurture, abandoned-cart, and lifecycle programs, with attributed order, volume, and conversion reporting.
• Portuguese fluency; Brazil is a core Latin American market.
• Experience in connectivity, ISP, telecom, consumer hardware, or other considered purchases where trust, reliability, and comparison influence conversion.
• Prior work in or for Latin America, including Mexico, Brazil, the Andean region, the Southern Cone, Central America, or the Caribbean, including multi-country localization.
• Familiarity with retail or in-market partner communications in addition to digital channels.

Responsibilities

• Own the monthly Latin America communications plan and provide a dated recap covering lead email, website, ads, customer communications, and retail.
• Translate consumer insights from focus groups, interviews, brand tracking, and user testing into initiatives, copy, pages, ads, emails, and experiments for Latin American markets.
• Build and maintain nurture and abandoned-cart email series, and launch market campaigns tied to seasonality, reliability, ISP comparisons, pricing, Roam/Mini, travel, and emergency backup.
• Track email-attributed orders, volume, and conversion against other markets; use results to reallocate effort and discontinue underperforming work.
• Launch country-dynamic starlink.com pages for Latin America, covering stories, comparisons, reliability, city or place information, installation, and use cases.
• Develop in-market advertising messages that lead to those pages; test claims supported by insights and retire claims that reduce trust.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level