LifeClinic Coordinator - Rosemount, MN

Life Time•Rosemount, MN

About The Position

The LifeClinic Coordinator maintains and executes LifeClinic business plans, adjusting them as needed to meet or exceed company expectations for patient acquisition, retention, and collections. The coordinator greets members and patients in a friendly, professional manner and provides exceptional customer service. They use their knowledge of LifeClinic’s mission and services to anticipate patient needs, answer questions, and maintain patient accounts.

Requirements

High school diploma or GED.
1 to 3 years of experience working in healthcare or a customer service industry.

Nice To Haves

A 2-year or 4-year college degree in a related field.

Responsibilities

Communicate proactively with patients and engage them in their care.
Ensure all required patient forms are completed and reflected in patient accounts.
Work with the doctor to maintain accurate medical records and patient treatment plans.
Answer questions about patient finances and contributions to care.
Collect and process payments.
Manage clinic scheduling to ensure patients schedule according to their treatment plans.
Sort and deliver LifeClinic mail and incoming packages.
Promote and educate patients, members, and team members about chiropractic and physical therapy care as part of a healthy way of life.
Handle front desk reception and essential administrative duties.
Perform administrative tasks to assist doctors as needed.

Benefits

Fully subsidized membership.
Discounts on Life Time products and services.
401(k) retirement savings plan with company discretionary match for team members age 21 and older.
Training and professional development.
Paid sick leave where required by law.
For eligible full-time team members: medical, dental, vision, and prescription drug coverage.
For eligible full-time team members: short-term and long-term disability insurance.
For eligible full-time team members: life insurance.
For eligible full-time team members: pre-tax flexible spending and dependent care plans.
For eligible full-time team members: parental leave and adoption assistance.
For eligible full-time team members: paid time off, including 5 to 20 vacation days per calendar year based on tenure, and paid sick leave.
For eligible full-time team members meeting the required income threshold: deferred compensation plan.