Life Safety Service Sales Representative
About The Position
Johnson Controls is hiring a field sales representative to support Fire/Life Safety service offerings and Electronic Services (Moves, Adds and Changes) for customers and end users in an assigned territory and account base. The role focuses on building trusted customer relationships, developing solutions, and converting opportunities into long-term service business. The representative manages the full sales cycle for fire alarm and life safety service work, including uncovering opportunities, developing value propositions and solutions, preparing proposals, negotiating terms, closing sales, and supporting customers after the sale. The role represents the company professionally in the field and coordinates with internal teams to deliver a complete customer experience.
Requirements
- Three or more years of successful sales experience with fire alarms, security control, and monitoring, or a similar industry.
- Excellent sales, presentation, and closing techniques.
- Strong communication and organizational skills.
- Self-motivated and able to work with limited supervision.
- PC proficiency, including Word, Excel, and job costing systems.
- Highly motivated and success driven.
- Ability to quickly identify and qualify opportunities.
- High degree of self-discipline.
- Valid driver's license with an acceptable driving record.
- Ability to obtain appropriate licenses required by national, state, and local codes.
Nice To Haves
- Bachelor's degree in marketing, business, or engineering.
- Experience working with electrical contractors, blueprints, or wiring diagrams.
- Computer experience with Microsoft and Oracle programs.
Responsibilities
- Sell Fire/Life Safety service offerings and Electronic Services (Moves, Adds and Changes) to assigned customers and end users.
- Manage the sales process from opportunity discovery and solution development through design, contract creation, negotiation, closing, and ongoing service support.
- Coordinate with sales, technical, design engineering, service, support, and management teams to meet customer needs.
- Determine customer needs and develop sales strategies to position company offerings effectively.
- Meet or exceed sales plan objectives and maintain an active proposal backlog that supports the designated sales plan.
- Manage accounts, including coordinating installation and customer training to support customer satisfaction.
- Prepare financial justifications, proposals, and presentations, and follow up to secure sales.
- Investigate and resolve customer concerns related to delivery dates, billing, financing, and other matters.
- Maintain established accounts through regular customer contact, conduct building surveys to support estimates, and perform periodic market investigations to identify new applications.
- Forecast sales for the assigned territory and maintain complete, accurate records of sales-related activity.
- Take ownership of territory, customer commitments, and sales outcomes while acting with safety and integrity.
- Manage the sales pipeline and follow up consistently to advance opportunities.
- Communicate and solve problems related to delivery, billing, financing, and post-sale service.
- Learn from customer interactions and continually improve proposals, forecasting, and sales approach.
Benefits
- Competitive benefits package
- Competitive Sales Incentive Plan that takes into account project, quarterly, and annual margin
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
