Life Safety Service Sales Representative

Johnson Controls • Rancho Cucamonga, CA

1d

About The Position

Johnson Controls is hiring a Life Safety Service Rep, Electronic to support Fire/Life Safety service offerings and Electronic Services (Moves, Adds and Changes) for customers and end users within an assigned territory and account base. This field sales role focuses on building trusted customer relationships, developing solutions, and turning opportunities into long-term service business.

The role manages the full sales cycle for fire alarm and life safety service work, from uncovering opportunities and developing a value proposition to preparing proposals, negotiating terms, closing business, and supporting customers after the sale. The representative works with internal teams to deliver a complete customer experience and owns territory sales outcomes, customer commitments, and account management.

Requirements

• Three or more years of successful sales experience with fire alarms, security control, and monitoring, or a similar industry.
• Excellent sales, presentation, and closing techniques.
• Strong communication and organizational skills.
• Self-motivated and able to work with limited supervision.
• PC proficiency, including Word, Excel, and job costing systems.
• Highly motivated and success driven.
• Ability to quickly identify and qualify opportunities.
• High degree of self-discipline.
• Valid driver's license with an acceptable driving record.
• Ability to obtain appropriate licenses required by national, state, and local codes.

Nice To Haves

• Bachelor's degree in marketing, business, or engineering.
• Experience working with electrical contractors, blueprints, or wiring diagrams.
• Computer experience with Microsoft and Oracle programs.

Responsibilities

• Sell Fire/Life Safety service offerings and Electronic Services (Moves, Adds and Changes) to assigned customers and end users.
• Manage the full sales process, from opportunity discovery and solution development through design, contract creation, negotiation, closing, and ongoing service support.
• Work with sales, technical, design engineering, service, support, and management teams to meet customer needs.
• Determine customer needs and develop sales strategies that position company offerings effectively.
• Close sales to meet or exceed sales plan objectives and maintain an active proposal backlog.
• Manage assigned accounts, including coordinating installation and customer training to support customer satisfaction.
• Prepare financial justifications, proposals, and presentations, and follow up to secure sales.
• Investigate and resolve customer concerns related to delivery dates, billing, financing, and other matters.
• Maintain established accounts through regular customer contact, conduct building surveys to support estimates, and perform market investigations to identify new applications.
• Forecast sales for the assigned territory and maintain complete, accurate records of sales-related activity.
• Take ownership of territory, customer commitments, and sales outcomes while acting with safety and integrity.
• Manage the sales pipeline and follow up consistently to advance opportunities.
• Communicate clearly, stay organized, and solve problems related to customer questions and post-sale service.
• Learn from customer interactions and continually refine proposals, forecasting, and sales approach.

Benefits

• Competitive benefits package.
• Competitive Sales Incentive Plan that takes into account project, quarterly, and annual margin.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed