Life Safety Service Sales Representative

Johnson Controls•Huntington Beach, CA

2d•$62,400 - $93,000

About The Position

Johnson Controls is hiring a Life Safety Service Representative, Electronic, to support Fire/Life Safety service offerings and Electronic Services (Moves, Adds and Changes) for customers and end users within an assigned territory and account base. This field sales role focuses on developing trusted customer relationships, identifying customer needs, building solutions, and growing long-term service business. The position manages the full sales cycle for fire alarm and life safety service work, from opportunity discovery and value proposition development through proposal preparation, negotiation, closing, and post-sale support. The representative works with internal sales, technical, design engineering, service, support, and management teams to meet customer needs and provide a complete customer experience. The role includes territory and account management, sales forecasting, and maintaining accurate records of sales activity. The position offers a competitive Sales Incentive Plan based on project, quarterly, and annual margin. The hiring base salary range is $62,400–$93,000 annually, plus target incentive earnings. Salary is determined by the applicant’s education, experience, knowledge, skills, abilities, internal equity, and market data. A competitive benefits package is included; details are available through the company’s Employee Benefits tab.

Requirements

Three or more years of successful sales experience with fire alarms, security control, and monitoring, or a similar industry.
Excellent sales, presentation, and closing techniques.
Strong communication and organizational skills.
Self-motivated and able to work with limited supervision.
PC proficiency, including Word, Excel, and job costing systems.
Highly motivated and success driven.
Ability to quickly identify and qualify opportunities.
High degree of self-discipline.
Valid driver's license with an acceptable driving record.
Ability to obtain licenses required by national, state, and local codes.

Nice To Haves

Bachelor's degree in marketing, business, or engineering.
Experience working with electrical contractors, blueprints, or wiring diagrams.
Computer experience with Microsoft and Oracle programs.

Responsibilities

Sell Fire/Life Safety service offerings and Electronic Services (Moves, Adds and Changes) to assigned customers and end users.
Manage the full sales process, from opportunity discovery and solution development through design, contract creation, negotiation, closing, and ongoing service support.
Coordinate with sales, technical, design engineering, service, support, and management teams to meet customer needs.
Determine customer needs and develop sales strategies to position company offerings effectively.
Close sales to meet or exceed sales plan objectives and maintain an active proposal backlog that supports the designated plan.
Manage assigned accounts, including coordinating installation and customer training to support customer satisfaction.
Prepare financial justifications, proposals, and presentations, and follow up to secure sales.
Investigate and resolve customer concerns related to delivery dates, billing, financing, and related matters.
Maintain established accounts through regular customer contact.
Conduct building surveys to support estimates and periodic market investigations to identify new applications.
Provide sales forecasts for the assigned territory and maintain accurate, complete records of sales-related activity.
Take ownership of the territory, customer commitments, and sales outcomes while acting with safety and integrity.
Manage the sales pipeline and follow up consistently to move opportunities forward.
Use communication, organization, and problem-solving to address questions about delivery dates, billing, financing, and post-sale service.
Continuously review customer interactions, proposals, and forecasts to refine the sales approach.