Lien Resolution Associate, Personal Injury (Remote, Bilingual English/Spanish)

The Ward Law Group, PL

1d • Remote

About The Position

The Ward Law Group is seeking a Personal Injury Lien Resolution Associate to negotiate medical balances and help move settled cases toward disbursement. The role involves managing a high-volume reductions caseload, verifying balances, obtaining documentation, negotiating reductions, and coordinating file readiness for settlement disbursement under attorney supervision and firm procedures. The position is remote and structured as an independent contractor engagement with a 40-hour workweek. The schedule will be confirmed during the interview process. Applicants must be fluent in English and Spanish and should submit their resume in English.

Requirements

• Fluency in English and Spanish, written and verbal.
• At least two years of recent personal injury reductions, liens, or medical bill negotiation experience.
• Experience handling hospital reductions and negotiating directly with medical providers and collection entities.
• Experience working in a plaintiff personal injury law firm.
• Ability to independently manage a high-volume reductions caseload from balance verification through written agreements and closing coordination.
• Reliable internet, a computer, and a quiet, professional workspace.
• Submit a resume in English.

Nice To Haves

• Litify experience preferred.
• Experience in personal injury lien reductions, medical bill negotiation, medical billing or collections, or claims; strong negotiators from adjacent backgrounds are encouraged to apply.
• Experience with legal case management software.

Responsibilities

• Negotiate hospital liens and medical provider balances under attorney supervision and firm procedures.
• Review medical bills, verify outstanding balances, and obtain supporting documentation.
• Submit reduction requests, follow up consistently, and obtain written confirmation of negotiated agreements.
• Maintain accurate records of balances, negotiations, agreements, and case status in Litify.
• Coordinate with attorneys and closing staff to resolve outstanding items and prepare files for settlement disbursement.
• Meet expectations for negotiated reductions, turnaround times, productivity, and accuracy.
• Refer legal questions and disputed liens requiring legal analysis to the appropriate attorney.

What This Job Offers

• Education Level: No Education Listed