Licensing Worker/Case Manager

Mosaic • Apache Junction, AZ

14h • Hybrid

About The Position

Mosaic is hiring a Mosaic at Home Coordinator/Licensing Worker/Case Manager in Phoenix, Arizona. The role supports people with intellectual and developmental disabilities to live meaningful lives in caring communities. The coordinator builds relationships with the individuals served, their families, and host home providers, and helps ensure that individuals’ goals, dreams, and needs are heard and respected.

The position involves monitoring relationships between individuals and home providers, collaborating with the service planning team to develop Individual Support Plans, overseeing service delivery and contract compliance through regular home and service environment visits, and providing on-call support to providers. The role is hybrid, salaried, and primarily days, with on-call support that may occur outside business hours. Home visits may require travel of up to two hours; mileage is reimbursed.

Requirements

• At least two years of related work experience; experience may substitute for education, with at least five years in developmental disabilities, family home licensing, or child welfare.
• A valid driver's license in good standing.
• Strong communication and relationship-building skills.
• Excellent problem-solving abilities.
• Computer proficiency.
• Experience with licensing worker regulations and state requirements for host homes.

Nice To Haves

• A bachelor's degree in human services or a related field is preferred.
• Previous experience working with people with intellectual disabilities.

Responsibilities

• Develop and maintain relationships with individuals served, their families, and host home providers.
• Help individuals express their goals, dreams, and needs and ensure their voices are respected.
• Monitor relationships between individuals and home providers to promote positive, supportive matches.
• Collaborate with the service planning team to create Individual Support Plans that reflect each person's wishes and applicable policies and regulations.
• Oversee service delivery and contract compliance through regular home and service environment visits.
• Provide on-call support to providers to assist with questions and problem-solving.

Benefits

• Comprehensive benefits package after 60 days, including a CHOICE Arrangement that provides a tax-free allowance for selecting a medical plan.
• Life insurance.
• Dental insurance.
• Vision insurance.
• Tax-free tuition assistance.
• 403(b) retirement plan.
• Paid time off that begins accruing on the first day and may be used immediately.
• Daily pay or a traditional bi-weekly pay schedule.

What This Job Offers

• Job Type: Full-time