Licensing Worker/Case Manager
About The Position
Mosaic is hiring a Mosaic at Home Coordinator/Licensing Worker/Case Manager to support people with intellectual and developmental disabilities in living meaningful lives in caring communities. The role builds relationships with individuals, their families, and host home providers; supports people in expressing their goals and needs; monitors provider-individual relationships; and collaborates with the service planning team to develop Individual Support Plans that reflect each person’s wishes while meeting policy and regulatory requirements. The position oversees service delivery and contract compliance through regular home and service-environment visits and provides on-call support to providers when needed. The role is based in Phoenix, Arizona, with a hybrid work arrangement. It is salaried, works days, includes on-call support that may occur outside business hours, and requires travel for home visits up to two hours, with mileage reimbursement.
Requirements
- At least two years of related work experience; qualifying experience may substitute for education, requiring at least five years in developmental disabilities, family home licensing, or child welfare.
- A valid driver's license in good standing.
- Strong communication and relationship-building skills.
- Excellent problem-solving abilities.
- Computer proficiency.
- Experience with licensing worker regulations and state requirements for host homes.
Nice To Haves
- A bachelor’s degree in human services or a related field is preferred.
- Previous experience working with people with intellectual disabilities.
Responsibilities
- Build relationships with individuals served, their families, and host home providers, providing exceptional customer service.
- Help individuals express their goals, dreams, and needs and ensure their voices are heard and respected.
- Monitor relationships between individuals and home providers to support positive, appropriate matches.
- Collaborate with the service planning team to develop Individual Support Plans that incorporate individual preferences and applicable policy and regulatory requirements.
- Oversee service delivery and contract compliance through regular home and service-environment visits.
- Provide on-call support to providers, including assistance with problem-solving.
Benefits
- Comprehensive benefits package available after 60 days, including a CHOICE Arrangement that lets employees select a medical plan and provides a tax-free allowance benefit program.
- Life insurance.
- Dental insurance.
- Vision insurance.
- Tax-free tuition assistance.
- 403(b) retirement plan.
- Paid time off accruing from Day 1 and available for immediate use.
- Daily pay, with a traditional bi-weekly pay option also available.
- Training and career advancement opportunities.
- Mileage reimbursement for travel to home visits.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
