Licensing Worker/Case Manager
About The Position
Mosaic is hiring a Mosaic at Home Coordinator/Licensing Worker/Case Manager to empower people with intellectual and developmental disabilities to live meaningful lives in caring communities. The role builds relationships with individuals served, their families, and host home providers; supports individuals in expressing their goals and needs; monitors relationships between individuals and home providers; and collaborates with the service planning team to develop Individual Support Plans that reflect each person’s wishes while meeting policy and regulatory requirements. The position oversees service delivery and contract compliance through regular home and service-environment visits and provides on-call support to providers. The position is based in Phoenix, Arizona, with a hybrid work arrangement. It is salaried, scheduled for days, and includes on-call support that may occur outside business hours. Travel for home visits may be up to two hours, with mileage reimbursement.
Requirements
- A minimum of two years of related work experience; experience may substitute for education if the candidate has at least five years of experience in developmental disabilities, family home licensing, or child welfare.
- A valid driver's license in good standing.
- Strong communication and relationship-building skills.
- Excellent problem-solving abilities.
- Computer proficiency.
- Experience with licensing worker regulations and state requirements for host homes.
Nice To Haves
- A bachelor's degree in human services or a related field is preferred.
- Previous experience working with people with intellectual disabilities.
Responsibilities
- Build relationships with individuals served, their families, and host home providers, while providing exceptional customer service.
- Help individuals express their goals, dreams, and needs and ensure their voices are heard and respected.
- Monitor relationships between individuals and home providers to support positive and appropriate matches.
- Collaborate with the service planning team to create Individual Support Plans that incorporate individual preferences and applicable policy and regulatory requirements.
- Oversee service delivery and contract compliance through regular home and service-environment visits.
- Provide on-call support to providers, including assistance with problem-solving.
Benefits
- Comprehensive benefits package available after 60 days, including a CHOICE Arrangement (Custom Health Option and Individual Care Expense Arrangement) with a tax-free allowance program for selecting a medical plan.
- Life insurance.
- Dental insurance.
- Vision insurance.
- Tax-free tuition assistance.
- 403(b) retirement plan.
- Paid time off accrues starting on Day 1 and may be used immediately.
- Daily Pay or a traditional biweekly pay schedule.
- Training and career advancement opportunities.
- Mileage reimbursement for travel to home visits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
