Licensing Specialist

First Command Financial Services, Inc.•Fort Worth, TX

2d•Hybrid

About The Position

The Licensing Specialist position serves as the primary liaison for all insurance and security licensing actions that occur after an individual is fully registered and licensed with First Command. The Licensing Specialist team supports over 900 licensed individuals, including First Command Financial Advisors and Planners, Licensed Associates (LAs), Associate Financial Advisors (AFAs), all licensed field support, and all licensed Home Office employees. The team plays a critical role in ensuring all licensed individuals meet regulatory and state requirements and have timely and proper licensing and certifications so they may continue to serve clients directly or indirectly at First Command. This team also supports the onboarding of all field staff hired by the field.

Requirements

Bachelor's degree or the equivalent combination of education and experience required.
Administrative skills/experience required.
2 years Customer Service required.
Experience required in one of the following areas: Insurance carrier or insurance product experience, Knowledge of State licensing requirements and processing, Knowledge of FINRA and RegEd licensing system.
Proven experience in a professional and service-oriented environment.
Outstanding written and verbal communication skills.
Ability to use independent judgment and be entrusted with confidential information.
Possess a working knowledge of First Command’s hierarchy, products, services, strategies and operations.
Solve problems, recognize potential issues, and make decisions as quickly as possible while obtaining and maintaining all required regulatory standards.
Strong attention to detail and accuracy.
Ability to work well under pressure and within deadlines.
Ability to work well with others, both in the home office and with our Registered Representatives.
Strong organizational skills.
Collaborative problem-solving skills.
Advanced computer skills and proficiency in Microsoft Office applications and AS400.

Nice To Haves

Life & Health insurance license

Responsibilities

Obtain non-resident insurance licenses and securities registrations upon request.
Monitor and notify advisors of upcoming CE requirements for insurance and securities.
Monitor and coordinate all Long-Term Care (LTC) and Annuity training notifications.
Process all renewals for state insurance licenses for resident and non-resident.
Assist all licensed individuals with Just-In-Time appointments.
Ensure necessary training requirements have been accomplished to obtain carrier appointments.
Process all updates, terminations, and renewals to Carriers.
Process all relocations when advisors move offices.
Notify regulatory agencies of address changes.
Notify regulatory agencies of name changes.
Monitor annual FINRA renewals.
Process all terminations to ensure U5s have been completed timely.
Accomplish special projects as assigned.
Process all billing from FINRA and RegEd to ensure accounts are reconciled and maintained.
Process all Surety Bonds are renewed on an annual basis.
Assist in the onboarding of all field staff members.