Licensing Coordinator - IN OFFICE: COLUMBIA, SC

Ryder Supply Chain Solutions • Columbia, SC

10d • $20 - $22 • Onsite

About The Position

The Licensing Coordinator processes new-unit and transfer-in title and registration paperwork, as well as annual renewals for existing fleet vehicles across multiple states and U.S. branches. Depending on state coverage, the role may also process sales tax and/or personal property tax payments. Accuracy and timely processing are essential to ensure vehicles are properly titled, registered, and renewed.

Requirements

• High school diploma or GED.
• Intermediate proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams.
• Intermediate Excel knowledge, including VLOOKUPs, pivot tables, and working with large amounts of data.
• Ability to respond quickly to changing assignments, work settings, and priorities while maintaining composure under pressure.
• Flexibility and self-motivation in a fast-paced environment.
• Attention to detail and strong follow-up practices.
• Strong knowledge of commercial vehicle licensing and permitting processes, including obtaining credentials and billing processes.
• Strong organizational, multitasking, and time-management skills.
• Problem-solving skills and the ability to work independently and as a team member.
• Strong verbal and written communication skills, including the ability to listen, write, speak, explain, and give instructions.
• Process-improvement experience, including streamlining process flows, implementing change management, and pursuing continuous improvement.

Nice To Haves

• Three or more years of customer service experience.
• Intermediate Workday proficiency.

Responsibilities

• Prepare state paperwork to procure titles and registrations for new or transfer-in units.
• Coordinate supporting documents with domicile shops, such as weight slips and Vehicle Identification Number (VIN) verifications.
• Review renewal notices, sort and prepare renewal documents, submit them for review, and process annual renewals for existing equipment.
• Maintain timely renewal compliance, avoid penalties, renew only active vehicles, and deliver renewal documents to shops with two full weekends available for installation before expiration.
• Answer internal and external customer questions about the status of licenses and permits in their respective states.
• Enter payment information into the system, including receipts and unit-level fee breakdowns.
• Perform other duties as assigned.

Benefits

• Medical, prescription, dental, and vision insurance options.
• Life insurance and disability insurance options.
• Paid time off for vacation, illness, bereavement, family leave, and parental leave.
• Tax-advantaged 401(k) retirement savings plan.
• The position may be eligible for an annual bonus, commission, and/or long-term incentive plan, depending on level and/or type.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED