Licensing Coordinator I

Integrity Marketing Group • Athens, GA

4d

About The Position

The Licensing Coordinator I provides administrative support by receiving, reviewing, filing, and submitting carrier contracts, change requests, and other paperwork. The role processes agent requests with carriers accurately and promptly, confirms completion through carrier websites, email, or phone, and answers and transfers calls to the appropriate staff member. The coordinator also maintains contracting records and supports the contracting department with daily tasks.

Requirements

• High school diploma or GED.
• Prior experience is preferred but not required.
• High attention to detail and accuracy in data entry and analysis.
• Good interpersonal, organizational, oral communication, and written communication skills.
• Ability to prioritize work, handle multiple tasks, and meet deadlines in a fast-paced environment.
• Problem-solving and analytical skills.
• Ability to take responsibility, work independently, and contribute as a team member.
• Ability to follow directions and complex policies and procedures, and handle confidential data.
• Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
• Ability to present information effectively in person, over the phone, and in writing.
• Basic computer navigation and familiarity with email, word processing, spreadsheets, the internet, and Adobe applications.
• Multi-line phone skills.
• Ability to plan and organize, adapt to changing business operations, and focus on a specific area of work.

Nice To Haves

• Prior experience.

Responsibilities

• Review and submit agent contracts and change requests to carriers.
• Understand carrier specifications and ensure contracting submissions are in good order.
• Communicate agent status and missing requirements to agents and coordinators.
• Organize and maintain the contracting information database.
• Contact carriers through websites, email, or phone regarding contracting follow-ups and questions.
• Enter and maintain contracting data in spreadsheets.
• Assist the contracting department with daily tasks.
• Answer phones and transfer calls to the appropriate staff member.

Benefits

• Generous paid time off and holiday schedule, including extra time off for community service and birthdays.
• Multiple health insurance plans.
• 401(k) with immediately vested employer matching.
• Integrity-paid HSA contributions for eligible health plans.
• Employee ownership program after one year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED