About The Position

This entry-level licensed management position is under the direct supervision of the Clinical Director/Administrator. The Licensed Team Lead supervises multidisciplinary teams, coordinates service needs, collaborates with other services and agencies, and completes assessments to determine appropriate service levels for new members. Employees participate in a structured on-call rotation, scheduled in advance, and must monitor communications and respond to work-related needs within designated timeframes and according to operational protocols. The role is with Telecare Sonoma ACT (Assertive Community Treatment), a community outreach program serving 60 adults age 18 and older with serious, persistent mental illness and/or dual diagnosis. The position is full-time, generally Monday through Friday from 8:30 AM to 5:00 PM, with hours varying as needed. The role requires a valid driver’s license and personal vehicle insurance listing the employee as a driver, as well as willingness to use a personal vehicle to transport clients and attend meetings. Weekly mileage is reimbursed at the IRS rate. The expected starting wage range is $88,090.33–$108,823.48. Pay is geographically adjusted and starting pay is commensurate with relevant experience above the minimum requirements. A $3,000 sign-on bonus is advertised; internal applicants and applicants employed by Telecare in the previous 12 months are not eligible. Employment is contingent on applicable post-offer physical examination, tuberculosis testing, background and sanctions clearances, and degree or license verification. Additional regulatory, contractual, or local requirements may apply.

Requirements

  • At least one year of experience in a mental health setting.
  • Licensed mental health professional as confirmed by the state regulatory or licensing board, such as LCSW, MFT, RN, or LPCC, in the state of operation.
  • At least one year of supervisory experience, or completion of supervisory training within six months of employment.
  • Sensitivity to multicultural populations and issues.
  • At least 18 years of age.
  • CPR, Crisis Prevention Institute (CPI), and First Aid certifications on the date of employment or within 60 days of employment, maintained throughout employment.
  • Valid and current driver’s license and personal vehicle insurance with the employee listed as a driver.
  • Willingness to use a personal vehicle for client transportation and work-related meetings.
  • Successful completion of applicable post-offer physical examination, two-step PPD tuberculosis test, criminal background clearances, excluded-party sanctions checks, and degree or license verification.

Responsibilities

  • Supervise multidisciplinary teams.
  • Coordinate service needs and collaborate with other services and agencies.
  • Complete assessments and determine the appropriate level of services for new members.
  • Participate in a structured on-call rotation, actively monitor communications, and respond to work-related needs according to operational protocols.
  • Use a personal vehicle to transport clients to appointments and groups and to attend meetings.

Benefits

  • $3,000 sign-on bonus, subject to eligibility restrictions.
  • Paid time off for eligible employees working 20 or more hours per week, with prorated accrual for part-time schedules and annual carryover up to set caps.
  • Nine paid holidays.
  • Shift differentials for hourly staff: 6% for PM shift and 10% for NOC shift.
  • Weekend shift differentials for hourly staff: 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend NOC.
  • Free continuing education units (CEUs).
  • Free supervision for BBS Associate License.
  • Coaching and mentorship.
  • Online University tuition discount and company scholarships.
  • Medical, vision, and dental insurance.
  • 401(k).
  • Employee Stock Ownership Plan.
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