Licensed Spa Coordinator, Woodland Hills

Equinox•Los Angeles, CA

About The Position

Equinox is seeking an energetic, creative, and enthusiastic Licensed Spa Coordinator for its Woodland Hills club. The role helps ensure memorable guest experiences by welcoming guests, introducing them to spa facilities, and providing personal service. The coordinator also helps lead staff, market the spa, oversee daily operations, promote services and retail, address guest questions and concerns, and maintain a safe, clean, and organized environment.

Requirements

Possess a valid Massage Therapy or Esthetics License.
Have 2 years of experience leading a team to financial success.
Demonstrate enthusiasm and excellent customer service skills.
Enjoy working with people and have a friendly, outgoing personality.
Be efficient and productive in a fast-paced environment.
Have basic math and money-handling skills.
Have excellent communication, listening, and computer skills.
Be a team player.
Have the legal right to work in the United States.

Responsibilities

Interview, hire, and coach staff members.
Conduct outreach marketing for the spa.
Manage daily operations, including inventory and monitoring daily goals and budgets.
Provide orientation tours, explain spa amenities, and answer guests' questions.
Describe spa treatments, packages, services, facility features, and hours of operation.
Promote the spa, treatments, services, sessions, retail, and programming promotions.
Handle guests' questions and concerns professionally and courteously.
Monitor the locker and facility areas to maintain a safe, clean, and well-organized spa environment.

Benefits

Competitive salary and benefits.
Industry-leading commission opportunities for club employees.
Complimentary club membership.
Perks and incentives on products and services, including Personal Training, Pilates, Spa, and Shop.
Monthly bonus opportunity.

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