Licensed Program Director- Victorville

ROWI Teen & Parent Wellness Centers•Victorville, CA

9h•$85,000 - $105,000

About The Position

The Licensed Program Director oversees clinical documentation, utilization reviews, program scheduling, treatment-team processes, staff performance, and program operations. The director communicates with clinical leadership, upper management, participants, and families; ensures documentation and program standards are met; and supports DMHC appeals and peer reviews. The role also supervises therapists, contributes to hiring, supports staff morale and development, responds to crisis or emergency situations, and maintains client confidentiality and professional standards. ROWI describes its work environment as fulfilling, engaging, and balanced, with opportunities to positively impact clients and support team members’ professional and personal growth.

Requirements

Master’s degree from an accredited or state-approved graduate school in Marriage and Family Therapy, Counseling, Psychology, or Social Work.
Must be licensed as a Marriage and Family Therapist, clinical psychologist, or social worker.
Two years of experience in a treatment or hospital setting.
Demonstrated leadership ability and knowledge.

Responsibilities

Audit the EMR and clinical documentation and communicate with the Director of Clinical Services and Director of Clinical Compliance.
Communicate effectively with upper management, program participants, and families.
Adhere to documentation standards, timelines, and expectations.
Assist the Director of Clinical Compliance with DMHC appeals.
Conduct and manage on-site utilization reviews and monitor census development.
Deliver and maintain a program schedule that complies with ROWI standards.
Work with the Director of Clinical Compliance on peer reviews.
Oversee interdisciplinary treatment-team meetings and weekly staff meetings.
Oversee completion and review of the Parent Satisfaction Survey upon discharge.
Supervise therapists to ensure treatment plans are implemented and updated.
Monitor and assess staff morale and build team spirit and continuity.
Participate in interviews with the Director of Clinical Services to assess prospective staff members’ appropriateness and qualifications.
Manage crisis or emergency situations as needed and be available by telephone evenings and weekends.
Complete program staff performance reviews, identifying strengths, weaknesses, and goals for the coming year.
Serve as a positive, caring, and professional role model to treatment staff, clients, employees, and guests.
Maintain the confidential nature of clients and related activities.
Comply with the dress code.
Complete tasks in a timely and accurate manner.
Adhere to program budgets.
Actively contribute to program schedule development.
Perform additional duties as assigned by the management team.