Care Coordinator - Victorville
About The Position
Under the supervision of the Program Director, the Care Coordinator coordinates care for all ROWI clients, including individualized services such as orientation, transportation, doctor visits, and scheduling. The role supports client supervision and participation in programming, facilitates assigned groups and activities, coordinates transportation and lunch, and maintains timely and accurate documentation in the EMR. The Care Coordinator is expected to maintain client confidentiality, professional boundaries, and a positive, caring, and professional demeanor while working with clients, staff, families, and other professionals.
Requirements
- High school diploma required; a bachelor's degree is preferred.
- At least two years of driving experience.
- At least one year of experience working with children in a therapeutic setting.
- Valid driver's license and eligibility for insurance coverage with agency vehicles.
- Valid First Aid and CPR certification, or willingness to obtain it.
- Basic computer skills.
- Ability to manage time effectively and work with minimal supervision.
- Ability to communicate appropriately in writing and verbally with families and other professionals.
- Strong interpersonal and organizational skills and excellent written and verbal communication skills.
- Ability to work effectively in an interdisciplinary team, set priorities, and handle multiple assignments.
- Ability to communicate with people from different educational and cultural backgrounds.
- Ability to cope constructively with stressful situations and demonstrate tact, initiative, resourcefulness, professionalism, enthusiasm, and a nonjudgmental attitude.
- Ability to document clearly and efficiently.
Nice To Haves
- Bachelor's degree.
- Experience with junior high or high school students.
Responsibilities
- Ensure programs and services are implemented to high standards and clients receive a high level of care.
- Supervise clients and ensure they attend designated groups throughout programming.
- Facilitate assigned groups and activities as designated by the Facility Manager.
- Conduct orientation for new clients on the day of admission, or assign it to another staff member when unavailable; include UA screening, PHQ-9, and other directed assessments.
- Ensure compliance with Joint Commission standards.
- Document shift reports and share pertinent information with the team.
- Coordinate transportation schedules and drive clients as needed.
- Document transportation and group activities in the EMR.
- Administer urine analysis and submit the related documentation in the EMR.
- Assist with facility cleanliness as needed.
- Coordinate daily client lunch.
- Maintain the confidential nature of clients and related activities.
- Comply with the dress code and complete tasks accurately and on time.
- Attend designated staff and in-service meetings.
- Maintain clear boundaries and professional interactions with clients and staff, set limits, and manage clients who need direct supervision.
- Submit all EMR documentation within 24 hours.
- Perform additional duties assigned by the management team.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
