Caseworker/CSRI Victorville (UEC)

CSU Careers•San Bernardino, CA

11d•Onsite

About The Position

University Enterprises Corporation at CSUSB (UEC) is hiring a temporary, full-time, benefited, non-exempt Caseworker at the CSRI Victorville Center. Under minimal supervision of the Center Manager, the Caseworker works independently to support clients through intake, assessment, individualized case management, referrals, and ongoing assistance. The position is funded through June 30, 2027; the appointment may be renewed annually depending on funding, work availability, and satisfactory performance. The Caseworker maintains accurate client records, prepares reports, and ensures compliance with organizational policies and applicable legal standards, including HIPAA standards. The role coordinates services with colleagues, parole officers, providers, and community organizations, and supports clients in accessing reentry resources. The position also requires participation in team meetings, training, and certification programs, and may involve occasional travel. The schedule is 40 hours per week, generally 8:45 a.m. to 5:15 p.m., Monday through Friday, with some evenings and Saturdays required. Hours may change based on business requirements. The salary range is $21.35–$26.54 per hour. The position remains open until filled. The selected candidate must pass a thorough background investigation, including a criminal history check, before appointment.

Requirements

Associate degree or higher and at least two years of experience working with the criminal justice population; or a high school diploma or equivalent and at least four years of experience in a similar position working with the criminal justice population.
Strong interpersonal and communication skills.
Ability to work collaboratively with clients and other professionals.
Knowledge of reentry programs, criminal justice systems, and resources.
Ability to use standard office equipment and software, including Microsoft Word, Excel, and Access, email, internet programs, Zoom, and related computer software.
Typing/keystroke skills of at least 45 words per minute.
Empathy and cultural competence.
Strong organizational and time-management skills.
Commitment to supporting justice-involved individuals in achieving positive outcomes.
Ability to pass a thorough background investigation, including a criminal history check, prior to appointment.

Nice To Haves

Bachelor’s degree in Social Work, Psychology, Criminal Justice, Counseling, or a related human services field.

Responsibilities

Conduct client intake to orient clients and assess their needs, goals, and risk factors.
Develop individualized case management plans, including exit planning for aftercare services.
Provide guidance and referrals to resources such as housing, job training, counseling, and legal services.
Meet face-to-face and communicate with clients to monitor progress and provide ongoing support toward their case management plans.
Update case management plans by helping clients identify and respond to barriers.
Maintain current and accurate records of client interactions and progress.
Compile reports for supervisors and stakeholders as required.
Ensure compliance with organizational policies and applicable legal standards, including HIPAA standards.
Coordinate care in partnership with colleagues, parole officers, service providers, and community organizations.
Help ensure clients receive necessary resources and fair treatment, and facilitate access to reentry resources and support.
Stay informed about trends, policies, and resources related to case management and client services.
Participate in team meetings, trainings, and certification programs as required.