Licensed Plumber

Roto-Rooter Services Company•San Antonio, TX

92d•Onsite

About The Position

Roto-Rooter is hiring a Licensed Plumber to provide plumbing, drain-cleaning, and related services to customers. The role responds to service calls, inspects and diagnoses plumbing issues, recommends solutions and estimates, and sells and completes services. Work includes installing and repairing plumbing fixtures and equipment, as well as cleaning sewer and drain systems in a range of environments. The plumber prepares invoices, collects payment, explains the company guarantee, and restores work sites to their pre-job condition. The position requires a valid driver’s license, a state plumbing license, and at least three years of repair and service plumbing experience, including a proven record of selling plumbing products and services. The plumber is expected to obtain Excavation Certification through Competent Person Training within the first year of employment. Unlicensed plumbers must obtain required certification when eligible under state law.

Requirements

Valid driver’s license.
State plumbing license.
Three or more years of repair and service plumbing experience.
Proven track record in selling plumbing products and services.
Full knowledge of plumbing systems.
Obtain Excavation Certification through Competent Person Training within the first year of employment.
Hold a journeyman license or equivalent certification as specified by the state where the branch operates and service is performed; unlicensed plumbers must obtain certification as soon as they are eligible, if required by state law.
Good written and oral communication skills for effective customer service.
Excellent communication and interpersonal skills in client and coworker relations.

Responsibilities

Respond promptly to customer service calls; inspect plumbing issues, diagnose problems, offer solutions and estimates, and close service sales.
Install and repair plumbing fixtures and equipment, including sinks, toilets, bathtubs, water heaters, garbage disposals, dishwashers, and water softeners, as permitted by licensing.
Conduct sewer and drain cleaning in environments such as basements, roofs, confined spaces, and close quarters.
Clean and restore work sites to their pre-job condition.
Prepare invoices totaling the costs of services and products provided.
Collect payment and explain the Roto-Rooter guarantee in writing and on the provided smartphone.